Job Description

Assistant Manager Job Description -

Requirements :

• Minimum 2+ years high volume restaurant management experience.
• Positive attitude towards growth in coworkers and oneself.
• Trending consistency in time and attendance.
• Awareness and an aptitude towards conflict resolution and mediation with upset guests.
• Strong leadership and people skills needed to manage guests and staff interactions.
• Experience with every aspect of FOH service from food running to bar management, kitchen experience preferred.
• Strong time management and organizational skills.
• Inventory management experience.
• Scheduling experience.
• Training for or previous experience with closing duties and closing up a restaurant.
• Experience with executing operational changes.
• Understanding and certification required for PLCB and serve safe compliance.
• Familiar with table touching and obtaining guest feedback.
• Strong Microsoft office suite skills.
• Experience with reporting from POS systems.
• Understanding of vendor relations.
• Able to foster growth with employees and help cultivate their ongoing education.

Job Duties (not limited to but including) :

• Assisting in all aspects of floor operations and sales, running drinks and food, helping maintain a properly stocked floor, and aiding with menu related questions from co-workers.
• Training new hires and helping them integrate into Gaucho’s daily operations. Following standard procedures relating to POS usage, health and safety violations, guest interaction and sales tactics.
• Keeping a trained eye out for discontent guests or operational mishaps and hazards, observing overall execution of service in the building.
• Execute comps, voids or discounts for staff and customers to ensure a positive guest experience.
• Table touch and provide a positive interaction with guests, while procuring feedback and perspective from customers that can be used for further growth in our guest’s experiences.
• Maintaining and placing inventory orders for FOH pars and bar inventory.
• Updating online menus and physical print menus for the building based off changes received while following the templated guidelines.
• Maintaining communication with management via EON reporting as well as consistently providing reporting, not limited to but including product mix reports, labor reports, sales reports and CVD reports.
• Counting down bar drawers, receiving servers closing cash due and putting together EON numbers as well as the deposits, paperwork and tips for pooling.
• Verifying completion of EON checklists for FOH staff in the building.
• Finalizing any closing duties required for the building and locking up.
• Personally striving to maintain a positive work environment and ongoing growth for the employees surrounding you.

Gaucho Parrilla Argentina is a full-service restaurant located in the heart of the Cultural District in downtown, Pittsburgh PA. Inspired by the cuisine and culture of South America, our wood burning grill infuses the flavors and aromas of fire and smoke into our food, beverage and dining experience.
We are proud to have served the community for over 9 years and look forward to growing a team of qualified industry professionals to lead our efforts into the future.

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