Job Description

Location:

Junction Building - HQ

Department:

Revenue Cycle Management

Weekly Hours:

Status:

Full time

Shift:

Days (United States of America)

Job Summary:

The Assistant Vice President (AVP), Patient Access is a senior leadership role within ProMedica's Revenue Cycle Division, responsible for the strategic direction, operational oversight, and performance of all Patient Access functions across the entire health system. This role collaborates closely with senior leaders from Revenue Cycle and Operational divisions to drive excellence in front-end revenue cycle operations, including patient registration, point-of-service collections, insurance verification, and patient experience.

The AVP leads a large, high-performing team, oversees vendor partnerships, ensures regulatory compliance, and champions continuous improvement in workflows, technology integration, and customer service. This position plays a key role in optimizing financial performance, enhancing patient satisfaction, and ensuring efficient and compliant access processes across all facilities.

Requirements:

• Bachelor's degree in Finance, Accounting, Healthcare Administration, or other related area.

• Minimum 8 years in Healthcare Revenue Cycle experience, 5 years of leadership experience and 5 years of Patient Access experience.

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus ( .

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

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