Job Description

This job is listed as REMOTE w/ FLEXIBILITY, which means it is remote, but you must be open to occasionally coming in when needed. It is not Hybrid. There is no normal scheduled in office requirement.

A leading global law firm is searching for a Billing Supervisor with Strong Leadership, Training, Technical and Motivational skills. Based in one of its Los Angeles , Century City, Orange County, Palo Alto, San Francisco, Dallas, New York, or Washington D.C. offices , the Billing Supervisor will be a pertinent member of the Billing Team and will be responsible for the analysis, coordination and resolution of complex Billing issues, including guaranteeing that the appropriate communication with all involved parties is consistently maintained. The candidate must be very flexible and used to a very fast-paced billing team environment.

Responsibilities include, but are not limited to:

• Supervising, training, motivating a team of Four(4) to Five(5) direct reports and contributing to the development and advancement of team members by setting goals for performance and deadlines that comply with the Billing Department’s plans and vision.
• Providing consistent feedback to team members and providing continuous updates to Billing Manager to identify training opportunities. Assist Billing Manager in conducting formal mid-year and year-end performance evaluations of their team members.
• Organizing workflows and ensuring that direct reports understand their responsibilities and delegated tasks, and monitoring employee productivity and providing constructive feedback and training when needed.
• Enhancing an existing organizational system for the Billing team to track and follow up with clients and firm contacts to resolve ongoing issues such as invoice rejections and resubmissions, and communicating with the management team on a daily basis by providing updates and recommendations to address all Billing-related holdups.
• Developing solutions to ensure corrective actions are in place for future submissions by analyzing rejection trends and patterns and ensuring corrective actions are in place to limit or prevent future reductions and rejections.
• Tracking resubmission deadlines across a variety of key corporate clients and coordinating with billing specialists regarding pending issues to resolve reductions in a timely manner, and communicating with the Supervisors and the Regional Managers involving areas of concern and non-performance.
• Expertly managing the WIP, A/R, and on-account inventories of assigned partners and offering guidance to ensure inventories are accurate and up to date.
• Demonstrating a strong understanding of client guidelines and contractual billing arrangements to develop a holistic approach toward recommendations for appealing or challenging reduced and rejected invoices, and performing the necessary, accompanying background research for invoice submissions with available resources.

Qualifications:

• Effectively communicate with all levels of personnel.
• Excellent attention to detail
• Top Notch written and verbal communication skills and excellent organizational skills.
• Applicant should be able to manage competing requests and prioritize according to firm and client deadlines.
• During year end (from September through December), applicant will manage an increased workload and coordinate with team members to complete
• Ability to work overtime as needed.

Experience:

• College degree
• Minimum of 5 yrs of legal billing and at least one year of supervisory experience is required
• Experience with Aderant or Elite billing modules is required; high-level Aderant experience is preferred.
• Experience working with eBillingHub and/or BillBlast and experience working with Aderant billing software are required.
• Candidate must have strong technology skills, including MS Office Suite, and an ability to leverage technology in work processes.

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