Job Description

Become a k ey m ember of o ur t eam as a Call Center Representative !

Are you driven by a passion for delivering outstanding customer service and making a meaningful difference? We're seeking a friendly, motivated, and goal-oriented individual to join our call center team. As a Call Center Representative , you’ll represent our company, assisting customers with their needs, addressing concerns, and offering solutions with a positive attitude.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Build and maintain positive relationships with customers

Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Bilingual is a plus

Want to be considered for this opening immediately? Candidates already registered with us, please send an updated resume to interviews@lpcpersonnel.com and reference the job title. If you are not already registered, please apply by clicking the "Apply Now" button.

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