The Carrier Sales Manager will build strategic relationships with best-in-class partner carriers, while meeting monthly and quarterly profitability goals. This role requires being a team player as the position will work closely with Sales, Relationship Managers, Customer Service, and Operations. The Carrier Sales Manager will negotiate carrier rates (both spot and contracted) to optimize profits, work with shippers, carriers, and dispatchers to manage pickup/delivery schedules that meet contractual SLAs and resolve freight discrepancies in a timely manner. This role will problem-solve over the phone with drivers and dispatchers, track shipments of loads booked, and vet carriers through FMCSA. The Carrier Sales Manager will be responsible for carrier setups, including DocuWare compliance. To ensure success as a Carrier Sales Manager, you will maintain current knowledge of the freight market and be effective at maintaining, developing, and managing carrier relationships. You will be customer-oriented and have the ability to multitask in a dynamic, fast-paced environment. This role will build and maintain strong, long-lasting carrier relationships. You will be held accountable to comply with all defined business process and the utilization of all technology platforms, as defined by FST.You will work closely with Sales to translate pipeline opportunities into profitable business by strategically leveraging existing carrier base and/or developing new carrier relationships and you will multitask based on the clients day-to-day needs: sourcing carriers, order entry, quoting, tracking & trace, scheduling, etc. Qualificationsand Skillsets: Live FST Traits of Reliable, Invested, Responsive, Adaptable, Passionate, and InnovativeTake ownership of your Duty to Communicate all required and relevant information to necessary people, departments, and customersProven work experience in transportation/logistics with direct brokerage experienceSelf-starter who has the ability to be an innovative thinker and execute on new ideasProven ability to juggle multiple projects at a time, while maintaining sharp attention to detailDriven, enthusiastic personality, self-motivated and competitiveAbility to create positive energy through trust-building interactions with clients, carriers, and colleaguesStrong attention to detail and organizational skillsBachelors degree in Business or Supply Chain preferredExcellent listening, written, verbal, and negotiating abilitiesTechnology proficient Disclaimer This job description does not include every duty or responsibility that the employee may be asked to perform at some point in time. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. FST Logistics is an equal opportunity employer
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