Customer Service Representative Job at Hopkins Ford, Elgin, IL

czdnQlVvMUNTK2s3aS9FRHVBT0R6bUI1K1E9PQ==
  • Hopkins Ford
  • Elgin, IL

Job Description

Job Summary: As a Customer Service Representative, your responsibilities include answering phone calls, texts, online chats, and emails from customers interested in buying a vehicle at your car dealership. In many positions, you are the first point of contact with potential customers and work at the front desk to greet walk-in customers, answer questions, and provide assistance as needed. No car experience or education needed! Compensation and Benefits:

  • Competitive Pay
  • Training and mentorship program
  • Medical, Dental, Vision Plans
  • 401(k) Savings Plan
  • Basic Life Insurance
  • Discounts on Products and Services
  • Flexible Schedules
  • Work Life Balance
Responsibilities:
  • Meet and greet customers in a professional manner in-person & on the phone
  • Process payments, invoice and other miscellaneous office duties
  • Provide basic information to callers who have general inquiries
  • Handle customer complaints with integrity and poise
  • Provide general administrative and clerical support including mailing, scanning, faxing and copying
  • Maintain office supplies for specific location
Requirements:
  • Excellent communication and organizational skills
  • Experience using Microsoft Office suite
  • Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
  • Willing to submit to a drug screen & background check
Hopkins Ford of Elgin in IL, close to South Elgin, Dundee, and Streamwood, is a new Ford dealership with used cars, financing, auto service and repairs, and genuine Ford parts. We want to every customer's one-stop shop for all things automotive! We have the best selection of new and Certified Pre-Owned Fords and used cars in the area. We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Tags

Full time, Local area, Flexible hours,

Similar Jobs

One World Global Services

Spanish:Interpreter Venezuela Job at One World Global Services

 ...Job Title: Remote Interpreter vietnamese to English We are seeking a highly skilled remote interpreter to facilitate communication between Vietnamese and English speakers. This role is crucial in ensuring clear and accurate communication. The ideal candidate must... 

Valley Beverage

Warehouse Picker Job at Valley Beverage

 ...commitment to quality and diversity within the beer industry. Job Description : We are seeking a motivated and energetic warehouse picker to join our team. As a picker, you will pick and palletize loads that will be delivered the next business day. This position works... 

PA Sport (Beijing)

Contemporary Dance or Ballet Coach(es) Wanted (Beijing) Job at PA Sport (Beijing)

Contemporary Dance or Ballet Coach(es) Wanted (Beijing) We are looking for a coach or coaches with RAD (The Royal Academy of Dance) teaching qualifications. About PA Sport (Beijing)Founded in 2015, PA Sport is an international sports company integrating rhythmic gymnastics... 

MedMatch

Family Nurse Practitioner / Physician Assistant Job at MedMatch

 ...client, a large family practice , is hiring multiple Family Nurse Practitioners to join their organization at one of several locations....  ...in a family practice setting. Experience with telemedicine is a plus Performance Skills: Strong clinical assessment... 

Lionhart Transportation US1 Network

Now Hiring Owner-Operators Job at Lionhart Transportation US1 Network

Lionhart Transportation is looking for contractors, owner operators for local, regional and port drayage. At Lionhart you are not just another owner operator, you are a valuable member of our team.\\ PROGRAM DETAILS:\ Percentage of linehaul.\100% Fuel surcharge...