Customer Service Representative (Remote) Job at Royal Level Solutions, LLC, Jacksonville, FL

c0x3QlVZWkpRT1k0Zy9FRHVBZUN5R3R3L1E9PQ==
  • Royal Level Solutions, LLC
  • Jacksonville, FL

Job Description

This is a remote position.

We are seeking motivated and customer-focused individuals to join our growing virtual call center team! As a Virtual Call Center Agent, you will work remotely to provide outstanding customer service and support for a variety of clients. This role is perfect for self-starters who thrive in a flexible, remote environment and want to build a career in customer service.

Responsibilities:

  • Provide exceptional customer service via phone, chat, or email to resolve inquiries and issues.
  • Handle incoming calls in a professional and courteous manner.
  • Troubleshoot and resolve customer concerns with a solutions-focused approach.
  • Accurately document customer interactions and follow up as needed.
  • Meet performance metrics, including call handling time and customer satisfaction.
  • Maintain a quiet, distraction-free workspace with reliable internet access.

Qualifications:

  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Excellent problem-solving and active listening abilities.
  • Ability to work independently and manage time effectively.
  • Previous customer service experience preferred but not required.


Requirements

  • Must have a computer (desktop or laptop) that meets platform requirements.
  • Reliable high-speed internet connection.
  • USB headset with a microphone for quality communication.
  • Must pass a background check.


Benefits

  • Flexible work hours – choose your own schedule.
  • Work from the comfort of your home.


Job Tags

Contract work, Flexible hours,

Similar Jobs

Pacific Seafood

Warehouse Worker Job at Pacific Seafood

 ...your best and always striving to do better. Summary: A Warehouse Worker at Pacific Seafood is a key role on our Warehouse team...  ...Pacific Seafood: Required: High school diploma or GED. No experience necessary, willing to train on the job. Preferred:... 

Trustwell Living of Overland Park

Activities Assistant Job at Trustwell Living of Overland Park

 ...POSITION SUMMARY: Responsible for assisting with the planning, execution, and evaluation of the activity program. REPORTS TO: ACTIVITY DIRECTOR POSITION RESPONSIBILITIES : # Assist with the residents activity program as directed by the Activities Director,... 

OTTO Engineering

Mechanical Engineer Internship - Controls Job at OTTO Engineering

 ...Mechanical Engineer Intern - Controls - Summer 2026 OTTO's opportunity: OTTO Controls designs and manufactures high-quality, precision controls that reliably perform for some of the most demanding markets in the world. For over 60 years, OTTO's products have been... 

Code To The Future

Role Model Job at Code To The Future

 ...Role Model Location: In-person (Dallas Fort-Worth Metroplex) Employment: Part-Time The Role Model position provides a unique opportunity to teach students how to play chess in a challenging and fun after school environment. This after school program was founded... 

State of Missouri

Trades worker Job at State of Missouri

 ...Are you an experienced trades worker looking for a great opportunity with even better benefits? This opportunity would be a great fit...  ...occasionally travel to other facilities to provide coverage and assistance. Provide coverage at state facilities after hours and/or...