Customer Service Representative (Remote) Job at Royal Level Solutions, LLC, Jacksonville, FL

c0x3QlVZWkpRT1k0Zy9FRHVBZUN5R3R3L1E9PQ==
  • Royal Level Solutions, LLC
  • Jacksonville, FL

Job Description

This is a remote position.

We are seeking motivated and customer-focused individuals to join our growing virtual call center team! As a Virtual Call Center Agent, you will work remotely to provide outstanding customer service and support for a variety of clients. This role is perfect for self-starters who thrive in a flexible, remote environment and want to build a career in customer service.

Responsibilities:

  • Provide exceptional customer service via phone, chat, or email to resolve inquiries and issues.
  • Handle incoming calls in a professional and courteous manner.
  • Troubleshoot and resolve customer concerns with a solutions-focused approach.
  • Accurately document customer interactions and follow up as needed.
  • Meet performance metrics, including call handling time and customer satisfaction.
  • Maintain a quiet, distraction-free workspace with reliable internet access.

Qualifications:

  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Excellent problem-solving and active listening abilities.
  • Ability to work independently and manage time effectively.
  • Previous customer service experience preferred but not required.


Requirements

  • Must have a computer (desktop or laptop) that meets platform requirements.
  • Reliable high-speed internet connection.
  • USB headset with a microphone for quality communication.
  • Must pass a background check.


Benefits

  • Flexible work hours – choose your own schedule.
  • Work from the comfort of your home.


Job Tags

Contract work, Flexible hours,

Similar Jobs

Royal Caribbean Cruises, Inc.

Public Health Officer Job at Royal Caribbean Cruises, Inc.

Public Health OfficerThe Public Health Officer (PHO) leads the onboard public health program, ensuring compliance with US and international public health standards and internal SQM policies. The PHO provides expert guidance to shipboard personnel, conducts regular surveillance... 

ManpowerGroup

Call Center Rep-Inbound Job at ManpowerGroup

 ...customer service industry, is seeking a dedicated and motivated Call Center Rep-Inbound to join their team. As a Call Center Rep-Inbound, you will...  ...the organization and contribute to a positive customer experience.**Job Title:** Call Center Rep-Inbound**Location:** Palm... 

Keurig Dr Pepper Inc.

Merchandiser Stocker Job at Keurig Dr Pepper Inc.

 ...Job Overview: Merchandiser for Greater Owensboro and Henderson, KY Hiring Immediately The Merchandiser is responsible for providing high-quality merchandising support for Keurig Dr Pepper brands like 7UP, Snapple, Core, Bai and other fan favorites to retail stores... 

Black & Veatch Family of Companies

Estimating Intern - Kansas City Job at Black & Veatch Family of Companies

 ...Job Summary As a Summer Intern at Black & Veatch in Overland Park, KS, you will play a meaningful role in addressing some of the...  ...analyses of specific portions of project Study includes research, investigation, or coordination Individual contributor with no... 

Trustwell Living of Overland Park

Activities Assistant Job at Trustwell Living of Overland Park

 ...POSITION SUMMARY: Responsible for assisting with the planning, execution, and evaluation of the activity program. REPORTS TO: ACTIVITY DIRECTOR POSITION RESPONSIBILITIES : # Assist with the residents activity program as directed by the Activities Director,...