Customer Service Representative (Remote) Job at Royal Level Solutions, LLC, Jacksonville, FL

c0x3QlVZWkpRT1k0Zy9FRHVBZUN5R3R3L1E9PQ==
  • Royal Level Solutions, LLC
  • Jacksonville, FL

Job Description

This is a remote position.

We are seeking motivated and customer-focused individuals to join our growing virtual call center team! As a Virtual Call Center Agent, you will work remotely to provide outstanding customer service and support for a variety of clients. This role is perfect for self-starters who thrive in a flexible, remote environment and want to build a career in customer service.

Responsibilities:

  • Provide exceptional customer service via phone, chat, or email to resolve inquiries and issues.
  • Handle incoming calls in a professional and courteous manner.
  • Troubleshoot and resolve customer concerns with a solutions-focused approach.
  • Accurately document customer interactions and follow up as needed.
  • Meet performance metrics, including call handling time and customer satisfaction.
  • Maintain a quiet, distraction-free workspace with reliable internet access.

Qualifications:

  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Excellent problem-solving and active listening abilities.
  • Ability to work independently and manage time effectively.
  • Previous customer service experience preferred but not required.


Requirements

  • Must have a computer (desktop or laptop) that meets platform requirements.
  • Reliable high-speed internet connection.
  • USB headset with a microphone for quality communication.
  • Must pass a background check.


Benefits

  • Flexible work hours – choose your own schedule.
  • Work from the comfort of your home.


Job Tags

Contract work, Flexible hours,

Similar Jobs

Transparent Staffing LLC

Carrier Sales Representative Job at Transparent Staffing LLC

 ...values its employees and provides ample opportunities for career development. Key Responsibilities: Source and secure qualified carriers, ensuring compliance with performance and safety criteria. Prepare competitive rate quotations that align with profit... 

Express Employment Professionals

Human resources assistant Job at Express Employment Professionals

 ...We are looking for an amazing Human Resource Assistant in Richmond Hill! $20+ an hour depending on experience. Schedule is Monday through Friday 8am-5pm. Please see below for all job details! Job Summary The Human Resource Assistant works in support of hiring managers... 

Mayfield Heights

Housekeeping/Laundry Aide Job at Mayfield Heights

 ...Job Description: Gardens at Mayfield Heights is seeking a Full Time Housekeeping/Laundry Aide to join our team.Qualifications of Housekeeping/Laundry Aide:High school diploma or GEDExperience is preferredMust be at least 18 years oldMust be available to work weekendsWe... 

RaiZan Solutions

Dental Assistant (Part Time/Full Time) Job at RaiZan Solutions

 ...Us:At Raizan Solutions LLC, we are committed to excellence in dental care by connecting talented professionals with top-notch practices...  ...are excited to announce an opportunity for a motivated Dental Assistant to join our dynamic and caring team.Key Responsibilities:... 

Fud

Content Creator - Freelance Writing as a Side Hustle Job at Fud

 ...We are looking for a Content Creator specializing in freelance writing as a side hustle. As a freelance writing content creator, you will be responsible for producing high-quality and engaging content related to side hustles, entrepreneurship, and personal finance. We...