Customer Service Specialist - IAM Job at efm, Victoria, TX

dmJrSFZZOU1SZWs3Z2ZvRnZBYUN5R3R3
  • efm
  • Victoria, TX

Job Description

Competitive Salary: $65,000 - $70,000 + Super + Bonus

At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions.

As an independent service provider, we create tailored transport and warehousing solutions using a single technology platform and a dedicated Account Management team. Backed by 200+ industry experts, our people, technology, and innovation set us above from the competition.

Requirements

As a Customer Service Specialist (Internal Account Manager) based out of our Moorabbin office, you will be responsible for:

  • Supporting and managing of the day-to-day movement of freight within your portfolio
  • Providing valuable insights into the movement of customer freight and potential issues to Major Account Managers to support the delivery of the best logistics experience
  • Reviewing and reporting on daily freight movements
  • Resolving enquiries in a way that provides a no better experience
  • Escalating priority issues when required relating to all aspects of your accounts
  • Building solid long-term relationships with your dedicated account portfolio across a broad range of industries and national transport providers

To find out more about the role from our Customer Service team members, follow this link -

What we're looking for:

  • Tertiary qualification or 2+ years experience in Customer Service

  • Strong written and verbal communication, and problem-solving skills

  • Sound computer knowledge including experience with Microsoft Office Suite

  • Resilience, passion and ability to work at pace and under pressure

  • A high level of motivation and energy with a strong focus on achieving outstanding customer experience results

Benefits

This is a fantastic opportunity to join an organisation that places value on your professional development and growth within the business.

These benefits include:

  • Strong focus on regular and ongoing professional development training, enhancing skills and career progression
  • A dynamic and empowering culture, where we challenge each other to do it better
  • An opportunity to be part of an industry leader
  • Modern office space and technology, located within Moorabbin’s ever evolving Morris Moor complex
  • Free parking and onsite café
  • Company functions and team building activities
  • Partner with a leading Australian charity, volunteering time to make a difference to the lives of children with cancer

How to apply

If this sounds like you, please send your CV via the link below. We are looking forward to hearing from you!

Job Tags

Similar Jobs

Delta-T Group Inc.

CNA (Certified Nursing Assistant) Job at Delta-T Group Inc.

 ...Location: Atlanta, GA 30315 Date Posted: 05/30/2025 Category: Education: High School Diploma/GED Delta-T Group has been in business for over 35 years, and connects professionals with client opportunities within the special education, social service, behavioral... 

Tumbleweed Tiny House Company

Class C Hot Shot Driver Owner Operator Job Job at Tumbleweed Tiny House Company

Class C Hot Shot Driver Owner Operator JobDeliver Tiny Houses around the country. And these homes really are tiny. No special permits required...  ...businessDOT numberCDL (A, B or C)Cargo Insurance1 ton truck or greaterExcellent people skillsOur tiny homes require... 

Walmart

SEO Manager, Digital Media, Sam's Club Job at Walmart

**Position Summary...**It is an exciting time to be at Sam's Club! We're in the pursuit of delivering the best member experiences, benefits, and products with great value this year. It's "game on" as we aim to successfully scale our business, define our brand, and support... 

Sarasota Manatee Airport Authority

Firefighter - Paramedic Job at Sarasota Manatee Airport Authority

 ...SARASOTA MANATEE AIRPORT AUTHORITY JOB TITLE: Firefighter - Paramedic REPORTS TO: Fire Captain DEPARTMENT : Airport Fire Department FLSA STATUS : Non-Exempt Starting Salary: $59,302 Salary Grade Range as of October 1, 2025: $67,012 - $100,5... 

Global Affairs Canada

Trade Program Assistant Job at Global Affairs Canada

 ...Trade Program Assistant Selection Process N: 212709-6 Salary: $ 69,844 USD Contract Type: Indeterminate (Full-time) Term Details: This position is a Locally Engaged Staff position, subject to the Terms and Conditions of Employment for LES in USA. Job Function...