Customer Support Specialist - Remote Job at GL Worldwide, Sacramento, CA

czdnQVZZNURRK0U3Zy80RnNRU0V6Mmw0L2c9PQ==
  • GL Worldwide
  • Sacramento, CA

Job Description

Customer Support Specialist - Remote
____________________________________________________

Deliver exceptional service in life and health insurance. Be the go-to problem solver who helps customers thrive through smart solutions, fast responses, and expert advice. Advance your global career in insurance support while staying rooted at home. This opportunity allows you to make your mark in the wholesale industry, supporting customers worldwide through innovative tools and platforms—all without relocating. Be part of something impactful, future-focused, and growth-driven.

Job Description

As a Customer Service Associate , you’ll provide first-class assistance to clients, ensure smooth enrolling of clients and resolve concerns, and contribute to product improvements by collaborating closely with internal teams and customer feedback channels.

 

Your Daily Tasks

Act as the primary contact for clients needing support with their policy.

Assist clients through policy enrollment, ensuring smooth integration.

Perform detailed analysis of client issues and collaborate with internal teams to develop and implement effective resolutions.

Provide proactive recommendations and enhancements to boost client success and operational efficiency.

Keep thorough records of client interactions, and resolutions to enhance the collective knowledge base for future recommendation.

Collaborate with the product development team, channeling client feedback to influence future product features and functionalities tailored to client needs. Exciting Perks Await!

Commission-based with unlimited incentives

All-expensed travel incentives

Unlimited upskilling

Work from Home Arrangement

Fixed weekends off

Job Tags

Full time, Work from home, Worldwide, Relocation,

Similar Jobs

Aliante Casino + Hotel + Spa

Health Spa Manager Job at Aliante Casino + Hotel + Spa

 ...our team members and our communities. Job Description Ensures that spa clients are satisfied with services and products. Masterfully resolves customer complaints. Identifies and manage abusive or disruptive clients who threaten staff stability. Oversees... 

Home Instead

HR Specialist Job at Home Instead

 ...re seeking an enthusiastic and detail-oriented Entry-Level HR Specialist to join our human resources team and support our mission....  ...play a key role in supporting HR functions such as recruitment, onboarding, compliance, and employee relations. This is a great opportunity... 

Thrive

Journeyman Electrician Job at Thrive

 ...We are currently seeking a Licensed Journeyman Electrician to join our team of skilled professionals. The ideal candidate will have substantial...  ...maintain, and repair electrical systems in residential and commercial properties Lead and supervise apprentice electricians in... 

Kaiser Permanente

Specialty Unit Staff RN - ICU Float Pool - Part Time Nights - San Marcos Job at Kaiser Permanente

 ...following skills, competencies, and behaviors:Leadership:+ Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities, and...  ...other weekend. COMPANY: KAISERTITLE: Specialty Unit Staff RN - ICU Float Pool - Part Time Nights - San MarcosLOCATION: San... 

Optimized Process Designs

Rig Welder Job at Optimized Process Designs

 ...efficiency and avoiding potential interface problems. OPD's industry experience, flexibility, and personal attention have made us a preferred...  ...to work. The jobsite in Mentone, TX has an opening for Rig Welders . What You Will Do In Your Role Some core...