Desktop Support Job at Quantaleap, Richmond, VA

czcwSFVJOUNRZVErZ2Z3TXZRYUJ5bXAy
  • Quantaleap
  • Richmond, VA

Job Description

Role : Technical Support Analyst 4                        
Location: Richmond, VA (Onsite) – Only Local candidates
Job ID: 759390
Interview Mode: In Person Only

 
Virginia State Police is seeking a support analyst to assist agency personnel in their interaction with the Virginia Information Technology Agency (VITA). The successful candidate will:
1. Assist agency personnel in problem resolution by ensuring that VITA support tickets are routed correctly and resolved in a timely manner. 
2. Assist with researching and communicating technical information between the agency personnel and the VITA resources working the problem tickets. 
3. Assist with escalating highly impactful tickets with the VITA help desk.
 
Typically, tickets will be related to issues with:
1. User identity management
2. End user devices such as PCs or printers
3. Network issues at agency locations
 
The successful candidate should be eligible for hire by the agency. Power BI skills are a plus.

 

Job Tags

Local area,

Similar Jobs

American Airlines

Ramp Service Agent Full Time Job at American Airlines

IntroAre you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges...

Shavano Family Practice

Virtual Assistant Job at Shavano Family Practice

We are looking for an organized and professional virtual assistant to handle all communications with the company from a remote position. The virtual assistant's responsibilities will also include managing corporate schedules, making travel plans and issuing invoices.... 

Dana-Farber Cancer Institute

Lead Research Administrator - Department of Cancer Immunology & Virology Job at Dana-Farber Cancer Institute

The Lead Research Administrator is responsible for the management of complex research portfolios of multiple laboratories and completes work autonomously, while working collaboratively with the Department Administrator (DA) as needed. The Lead Research Administrator functions...

Medical Profiles, Inc.

Mobile Phlebotomist - Lake Jackson Job at Medical Profiles, Inc.

 ...About the Job: Opportunity awaits if you're interested in working as an independent contractor. We are looking for a mobile phlebotomist to help in insurance and corporate wellness. Job Description: Responsible for obtaining vitals, blood, urine, EKGs, and medical... 

Providence Health & Services

Medical Assistant and Medical Assistant/Xray Tech - Urgent Care Job at Providence Health & Services

 ...This is a combined posting for an Medical Assistant and Medical Assistant/Xray Tech - Urgent Care. The requirements of each role are listed below under each associated title. Consideration for each role will be based on qualifications. If you have the qualifications...