Desktop Support -IV (ONSITE) Job at Serigor Inc., Madison, WI

dHJzQ1Y0dENSZUEvaXZzQ3V3T0N6R3h3K0E9PQ==
  • Serigor Inc.
  • Madison, WI

Job Description

Job Title: Desktop Support -IV (ONSITE)

Location: Madison, WI

Duration: 12 Months

Job Description:

The Client requires Desktop Support staff to maintain a working knowledge of our internal computer system. The technician will be in charge of repairing and maintaining thousands of desktops, laptops and other PC devices. They will also be installing new PC's and laptops to replace end of life cycle equipment. The technician will be doing those tasks while maintaining inventory and properly disposing of outdated equipment by recycling those items as per the client policies. The technician will also maintain and close work orders in the client ticketing system. The technician receives oversight from the Field Tech Manager to ensure that policy, procedure and methodology are being followed.

Additional Details:

The candidate will need to have the ability to carry 50 pounds and stand for up to 8 hours. This may not be required daily but is a requirement. This position is looking for a person with good desktop trouble shooting skills and great customer service. Any AV integration experience is a plus for candidates. However this tech will also be working at the client facilities assisting the regular field tech with project and problem tickets once every few weeks. When traveling to the client facilities the tech will be paid mileage of 51 cents per mile and their hourly wage for travel time, or they have the option to drive a state vehicle (If the candidate has a good driving record). When working at CO they are not paid mileage and for travel time. Tech has the option of working 4 ten hours with Friday offs, working 5 eight-hour days or could also work 9 day 9 hours a two-week schedule with one Friday off per two-week period.

Top Skills & 2 Years of Experience:

  • Remote trouble shooting
  • Customer service/interaction with users during device setup
  • Imaging Devices

Nice to Have:

  • Any AV integration experience is highly sought after.
  • Must be able to work independently but in a team environment.
  • Must be able to meet deadlines.
  • Must be able to multi-task and balance their workday.

Job Tags

Hourly pay, Remote job,

Similar Jobs

Delta-T Group Inc.

Case Manager Job at Delta-T Group Inc.

 ...allied health and special education fields, for the betterment of independent behavioral health professionals seeking new opportunities and...  ...-T Group is a referral service for self-employed independent contractors seeking behavioral healthcare education and social service... 

BH Properties

Human Resources and Office Manager Job at BH Properties

 ...highly visible role within the Company, working in partnership with Senior Management across...  ...senior management Managing work from home tools to improve employee productivity,...  ...Prior recruitment experience with a staffing agency preferred Payroll processing experience... 

Ferrane Bakery

Baker Job at Ferrane Bakery

 ...Job Details: Baker/Pastry Chef at Ferrane Bakery Ferrane Bakery, New York's newest gathering spot in Brooklyn Heights, is seeking passionate and dedicated Bakers/Pastry Chefs to join our small, hard-working team. Our concept focuses on bringing delectable Swedish sandwiches... 

C&S Wholesale Grocers

Warehouse Order Picker Packer 2nd Shift Job at C&S Wholesale Grocers

 ...offices every employee of C&S and their family of companies works to help feed local families, neighbors and communities. As a Warehouse Selector, youll pick, gather & organize product and prepare orders for delivery to local customers. Upbeat individuals interested... 

Wolters Kluwer

Product Management Director Job at Wolters Kluwer

The Director, Commercial Product Management is a strategic individual contributor responsible for shaping and executing product strategy, driving market analysis, and leading go-to-market initiatives for the Tax and Accounting CCH brand. This role is pivotal in defining...