Job Description
Diesel Mechanic / Truck Technician
Department: Service
Reports To: Service Manager
Overview
Our Technician is responsible for performing high-quality maintenance and repairs on medium and heavy-duty vehicles. This role ensures safety, customer satisfaction, and efficient operations by following established repair procedures and maintaining a clean and organized workspace.
Key Responsibilities
- Conduct routine inspections and diagnostics to vehicles and equipment.
- Read job orders, observe and listen to vehicles in operation to determine malfunction, and plan work procedures.
- Examine protective guards, loose bolts, and specified safety devices on trucks - making adjustments as needed.
- Tag all warranty parts and returns to the warranty clerk.
- Maintain accurate records of all maintenance and repair work performed.
- Collaborate with team members to troubleshoot complex mechanical issues.
- Operate forklifts as needed for moving parts and equipment within the shop.
- Attend training classes and keep abreast of factory technical bulletins.
- Develop and maintain positive relationships with customers to increase overall customer satisfaction.
- Mentor coworkers and apprentices through hands-on coaching, knowledge sharing, and guidance to encourage skill growth and team success.
- Take ownership of challenges and opportunities by addressing issues promptly, finding practical solutions, and continually seeking process improvements.
General Knowledge and Skills You Will Need
- Maintain up-to-date knowledge of vehicle maintenance and repair practices, applying this understanding to daily tasks.
- Apply knowledge of International’s repair and maintenance procedures, including troubleshooting techniques, technical vehicle systems, tools, and documentation.
- Communicate clearly and respectfully with team members, leadership, and customers to promote understanding, build trust, and encourage open dialogue.
- Effectively plan and organize daily tasks by setting clear priorities and using available resources to meet goals that support overall team and organizational success.
- Uphold and promote a safe, healthy, and compliant work environment by following and reinforcing safety policies, procedures, and regulations.
- Utilize software systems and digital tools effectively to perform job-related tasks, streamline workflows, and support accurate, efficient service delivery.
Desired Education and Experience
- Medium or heavy-duty technician, equivalent experience or qualification
- High school diploma or general education degree (GED)
- Applicable certifications related to industry, products, and/or safety
- Valid driver's license is required; currently maintains or can obtain a Commercial Driver’s License (CDL)
Benefits
- Health Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO)
- Competitive Wages
- Flexible Scheduling
Technician Benefits
- Growth opportunities
- Discounts on products and services
- Uniforms provided
- Work environment OSHA certified to current Air Quality Standards
- Clean and professional work environment
- ASE and state inspection certification reimbursement and all training expenses paid to further your career
- Continued education
- Manufacturer hands-on and web-based training
- Mentorship Program
More About Pliler International
As a family-owned and operated business, we treat our employees like family. The majority of our employees have been with us for 10+ years. The Pliler International team enjoys a stellar culture with opportunities for advancement and growth. Our pay structure tops the industry with an emphasis on being rewarded for knowledge, growth, and certificate acquisition. Join our crew if you're looking for more than just another job.
This is not necessarily a list of all the duties, responsibilities and requirements associated with this position. While the accountabilities noted herein are intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties as circumstances dictate. We are an Equal Opportunity Employer.
Job Tags
Full time, Apprenticeship, Flexible hours,