Job Description

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At over 300 college & universities around the country,  Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. 

Job Summary

Chartwells Higher Ed (a Compass Group company) is hiring a Director of Operations! In this leadership role, you will manage the food service operations on the campus of MICHIGAN TECH. 

The campus is part of Michigan's most beautiful region in the Upper Peninsula and offers the opportunity for career growth. You will lead and manage a large multi-unit dining account and staff operations. You will be responsible for managing client relations, along with ensuring that the food offered to the customers is of superior quality. 

Houghton is a charming city with a strong connection to nature, mining history, and education. Its location in the picturesque Upper Peninsula makes it a desirable destination for outdoor adventurers and those interested in exploring Michigan's heritage. This lovely city hosts various cultural events and festivals throughout the year, celebrating local traditions, arts, and music. Houghton serves as a gateway to Isle Royale National Park, a remote and pristine wilderness area in Lake Superior. The park is accessible by ferry from Houghton during the beautiful summer months. Houghton, MI, may be a small town, but it has a surprisingly diverse and vibrant foodie scene, especially for those who love local flavors and a bit of adventure in their meals. Houghton has a thriving craft beer culture. Many of the local breweries and restaurants pair great food with locally brewed beers. Whether you're looking for hearty pasties, fresh seafood, or a cozy café with a great cup of coffee, Houghton has a little something for everyone.

We offer free parking, cell phone reimbursement, free delicious meals during your shift, long-term growth with a stable market leader, and a full benefits package. Our benefits package includes the best in class health, vision, dental plans along with 401K matching, short and long term disability, life insurance, Flexible Spending Accounts, Employee Assistance Programs including wellness and legal support. We also offer paid time off and paid holidays.

Your team is responsible for maintaining established costs and quality standards so as to ensure superior service and maximize profits. To reach these goals, you will handle the following:

Key Responsibilities:  

• Formulates budgets and plans for the operation
• Maintains and implements standards of quality in all areas of the foodservice operation
• Ensures compliance with all regional and account programs and policies
• Accountable for accurate reporting for the account

Preferred Qualifications:  

• BS degree preferred
• Five years of foodservice management experience required
• Higher Education experience in board and retail operations is required
• Knowledge of P&L accountability and contract-managed service experience is required
• Strong leadership and communication skills

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed   are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information

Req ID: 1416125

Chartwells HE  

SARA C ST CLAIR  

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