Job Description

Join a dynamic organization driven by our passion for healthcare. UHS is seeking talented individuals who are eager to contribute their expertise and pursue rewarding careers. As a leader in acute care and behavioral health, UHS provides high-quality care to over 3 million patients annually, across our national network of facilities.

The UHS Corporate Clinical Services Department is hiring a Director - Patient Safety to provide strategic leadership to the Clinical Services and Risk Management teams, driving the evaluation, implementation, and enhancement of high reliability culture and patient care processes. Purposefully develops, implements, and sustains corporate-directed patient safety and high reliability systems, ensuring they meet and surpass federal and state safety standards across the UHS Behavioral Health (BH) Division. 

Key Responsibilities include:

• Provide leadership and strategic direction for the implementation of High Reliability Organization (HRO) principles and practices. Collaborate closely with C-Suite executives and physician leaders to drive the planning, assessment, development, education, monitoring, and sustainment of the UHS Patient Safety Program
• Establish and evaluate key performance indicators for patient safety and compliance, analyzing trends in causal factors to identify areas for system improvements. Develop and lead the implementation of high reliability performance improvement initiatives to enhance patient safety outcomes
• Lead the development and creation of evidence-based high reliability systems aimed at improving patient safety and ensuring compliance. Ensure the integration of best practices into organizational processes to drive continuous improvement and high reliability
• Coordinate and conduct collaborative patient safety and compliance assessments, educational sessions, and implementation strategies with relevant departments. Facilitate “continuous readiness” strategies to maintain safety and regulatory compliance across all facilities
• Lead and manage the Corporate BH Patient Safety Council and overall PsychSafe management, collaborating with facility and corporate leaders to develop programming and initiatives. Develop the quarterly agenda for council meetings and ensures accurate documentation and completion of minutes
• Coordinate and conduct patient safety and compliance activities with Quality, Risk, Facilities, and other departments, ensuring alignment and readiness related to safety and regulatory standards
• Assess the educational needs of hospital leaders and clinical staff, developing targeted training programs to promote and maintain patient safety initiatives. Implement compliance improvement processes based on current evidence-based high reliability practices and principles

Master's degree with 8 - 10 years' experience in patient safety, risk management, quality management, or similar experience in behavioral health care hospitals or multi-provider healthcare systems. 10+ years of experience preferred.

• Knowledge of and competency in patient safety and high reliability systems.

• Knowledgeable in regulatory standards and accreditation standards with subject matter expertise in applying patient safety and high reliability principles to acute care hospital operations

• Demonstrated ability to analyze data, develop metrics for data evaluation, and recommend patient safety initiatives in response to data trends

• Advanced performance improvement skill set
• Advanced ability to develop a strategic plan and tactics to support operationalizing plans
• Ability to work effectively and collaboratively with a multidisciplinary healthcare team is required including physicians, nurses, department heads, quality and risk staff, and executive leadership

• Certified Professional in Healthcare Quality (CPHQ), Certified Professional of Patient Safety (CPPS), Performance Improvement Certification (CSSBB) preferred

• Up to 40% US travel

This opportunity provides a rewarding career, challenging and rewarding work environment as well as growth and development opportunities within UHS and its subsidiaries, including competitive compensation, excellent Medical, Dental, Vision and Prescription Drug Plan, and 401k with company match.

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at: or 1-800-852-3449

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