Earn $40/Hour as a Virtual Chat Assistant - Work from Home Job at MORA Asian Fusion, Chicago, IL

dExrRlZvaElSdU01aC80RHZnV0N5bWx4OHc9PQ==
  • MORA Asian Fusion
  • Chicago, IL

Job Description

Are you tech-savvy, a great communicator, and looking for a flexible remote role? Join our team as a Virtual Chat Assistant and help deliver exceptional customer support through real-time chat. If you excel in problem-solving and multitasking, this role is perfect for you!

Key Responsibilities
Respond to customer inquiries promptly and professionally via live chat platforms.
Provide accurate information about products, services, and policies.
Resolve customer issues, troubleshoot problems, and escalate complex inquiries as needed.
Maintain a high level of customer satisfaction by addressing concerns efficiently.
Document customer interactions and update records using CRM software.
Work collaboratively with the support team to improve processes and meet performance goals.
Qualifications and Experience
Experience:
Minimum 1-2 years of experience in customer support, chat support, or a related field.
Experience in handling multiple chat sessions simultaneously is preferred.
Familiarity with remote work and chat-based communication platforms.
Technical Skills:
Proficient in using live chat tools (e.g., Zendesk Chat, LiveChat, Intercom).
Comfortable navigating CRM systems and other support tools (e.g., Salesforce, Freshdesk).
Strong typing speed and accuracy (typing speed of at least 50 WPM preferred).
Communication Skills:
Excellent written communication with a focus on clarity and professionalism.
Strong ability to interpret and resolve customer issues in real time.
Key Competencies
Exceptional multitasking skills to manage multiple chat conversations efficiently.
Strong problem-solving and critical-thinking abilities.
Ability to remain calm and empathetic in challenging situations.
Self-motivated, organized, and able to work independently in a remote environment.
What We Offer
Competitive Pay: Earn $40 per hour.
Remote Flexibility: Work from the comfort of your home or anywhere with a reliable internet connection.
Growth Opportunities: Access to professional development and career advancement pathways.
Supportive Team: Join a collaborative environment that values innovation and employee success.
Why Work With Us?
We're passionate about delivering exceptional customer experiences, and we believe that starts with empowering our employees. This is your chance to join a dynamic team where your skills and contributions will be recognized and rewarded.

Don't miss this opportunity—apply today and become a valued part of our team!
Employment Type: Full-Time
Salary: $ 40.00 50.00 Per Hour

Job Tags

Hourly pay, Full time, Work from home, Flexible hours,

Similar Jobs

Newedges

Network engineer Job at Newedges

 ...Description Newedges is seeking an Entry-Level Network Engineer to join our team in Sheridan. As a Network Engineer at Newedges, you will play a crucial role in designing, implementing, and maintaining our network infrastructure. This position is vital to ensuring... 

SeekTeachers

Nursery Teacher Job at SeekTeachers

Description Nursery Teacher - Dubai - ASAP Start **Exciting Opportunity for Nursery Practitioners in the UAE - Immediate Opening! Apply Today!**Are you a passionate Nursery Practitioner with a Cache Level 3 qualification or above?... 

E|CONSORTIUM

IT Support Specialist Job at E|CONSORTIUM

 ...Job description Job Description SUMMARY Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, then determines and implements solution.... 

Trans Papa Logistics

Class A Delivery Truck Driver Job Job at Trans Papa Logistics

 ...Endorsement?NoDoes the driver need to have a Doubles/Triples Endorsement?NoDoes the driver need to have a Passenger Endorsement?NoFelonies?NeverDui? 10 yrsTraffic tickets allowed in the last 3 years?2Any at fault accidents allowed in the last 3 years?NoDo you... 

One World Global Services

Spanish US-Based Interpreter Job at One World Global Services

 ...WE ARE HIRING EXPERIENCED INTERPRETERS!! LANGUAGE: SPANISH Requirements: ~90% English proficiency~ Steady wired internet connection ~...  ...the industry the interpreter works with (healthcare and medical one, specifically). Go into internal professional training...