Job Description

About Petite Plume: 

Petite Plume is a high growth luxury sleepwear company sold primarily by DTC with a presence in nearly 500 points of sale including Neiman Marcus, Maisonette, Nordstrom and more! We believe in empowering people and opening doors for new opportunities. We value our teams and want them to grow with us. If you're looking for a place that values hard work, strong relationships, and diverse ideas – all while having fun together – Petite Plume is the place for you! 

The Role & Your Impact: 

As the Ecommerce Merchandise Manager, you will play a pivotal role in supporting the business performance and merchandise experience of Petite-Plume.com. Reporting to the Director of Ecommerce & Analytics you will be responsible for leading product launches, content planning and merchandising the site. This is a fully remote position. 

Site Merchandising + Product Management

• Manage the online product lifecycle, from upload to markdown, ensuring accuracy in product descriptions, imagery, pricing, and categorization. 
• Lead and execute seasonal product launches, ensuring alignment with marketing campaigns and brand storytelling. 
• Partner with the Merchandising team to ensure product strategy is executed.
• Develop and execute merchandising strategies to optimize product placement, category navigation, and content curation based on sales trends and consumer behavior. 
• Ensure products are effectively showcased through compelling imagery, copy, and cross-sell opportunities. 
• Regularly update collection pages, and promotional banners based on current sales objectives, product launches, and trends. 

Analytics & Optimization

• Track and analyze product performance metrics (sell through, conversion rate, IPT, AOV, etc.) to identify opportunities for improvement of merchandising, cross-sell and up-sell areas. 
•  Run A/B testing on merchandising strategies to determine the most effective layouts, copy, and visuals. 
•  Provide reports and actionable insights on product and category performance to the eCommerce and marketing teams weekly. 
•  Monitor inventory levels and coordinate with buying and planning teams to optimize stock availability and reduce sell-through risks.

Search & Navigation

• Identify opportunities to enhance search functionality, filters, and navigation to improve discoverability and conversion. 
• Work with the Marketing team to maximize SEO for product + Category names, copy and urls. 
• Develop tagging and categorization strategies to improve the discoverability of key items. 

Cross Functional Collaboration

• Work closely with the merchandising, marketing, and creative teams to align on assortment launches, promotional calendars, mark downs, and pricing strategies. 
• Partner closely with Ecommerce Manager to address pain points in the customer journey and improve the overall shopping experience. 
• Coordinate with inventory teams to ensure products on inventory position of key products. 

Trend Analysis

• Monitor eCommerce and industry trends to ensure the site reflects best practices in merchandising and product discovery. 
• Benchmark against competitors to keep the brand competitive. 

What Experience You Need:  

• 3-5 years of B2C/D2C eCommerce merchandising experience, with expertise in product categorization, search strategies, and product content management. 
• Strong understanding of Shopify Plus and Product merchandising and discovery tools. 
• Strong project management skills with the ability to handle multiple projects simultaneously and meet deadlines. 
• Exceptional analytical and problem-solving abilities, with a keen attention to detail. 
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and senior stakeholders. 
• Comfort operating in a data-driven environment. 
• Knowledge of the Fashion Retail industry. 

What Will Make You Successful: 

• Exceptional attention to detail and organizational skills. 
• Analytical skills and a structured approach to solving problems. 
• Efficiency and resourcefulness. 
• Customer focused mindset. 
• Ability to think creatively and critically in a dynamic and sometimes ambiguous environment.
• Flexibility & adaptability in a fast paced, rapidly changing workplace. 

As a 100% founder owned growing startup we are committed to offering a package that supports employees in life's moments both big and small, and we're excited to offer the below:

• Competitive salary 
• 5+ weeks total of Paid Time Off throughout the year
  • 10 days of PTO + 3 sick days 
  • 11 paid federal holidays 
  • Half-day “Summer Fridays” from Memorial Day to Labor Day 
• A 401K and company profit sharing plan after one year of tenure
• Generous health, dental and vision insurance for you and your dependents 
• 50% employee discount on petite-plume.com 
• An inclusive, collaborative and dynamic work environment 
• Annual discretionary bonus program
• Company offsites 1-2x a year for in-person collaboration and team building 

Travel: 10%

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