Entry Level Support Technician: $500 Hiring Bonus
About the position:
This is call center environment. This position assists customers via telephone, online CHAT, or e-mail to provide support for basic desktop, PC and application support. If the issues are beyond your ability to resolve, you will create a ticket or escalate the issues to one of the more advanced support team members. This is a central point of entry for customers seeking assistance, information/status updates and resolution.
You will answer the phone, online CHAT or e-mail in a courteous manner and attempts to provide support for basic desktop, PC and application support. Work to resolve questions from password resets, updates to basic desktop application support. You will take any necessary steps to troubleshoot and/or resolve the issue. You must be able to handle difficult customers and recognize when to escalate the issue for higher level support.
Skills :
· Communication Skills and active listening
· Excellent customer service skills, patience and understanding.
· Friendly and energetic attitude
· Technical Knowledge with the ability to navigate the Internet
· Ability to work in a fast paced environment and enjoy learning quickly
· Ability to work flexible schedules
· Must have reliable attendance
Education and Experience :
· Requires a High School Diploma or equivalent
· Associates degree or technical certifications are desired
· Experience trouble shooting basic PC/Desktop and applications
· Previous Help Desk experience is desired
EMS Offers :
· Career advancement opportunities
· Team work environment
· $500 hiring bonus
· Paid on-the-job training
· Full time schedules
· Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire
· Casual dress attire
· Individual work spaces
· Complimentary breakfast on Fridays
· Free parking
· North-West Omaha location
...team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story Requirements Responsibilities l Assist in receiving, dispatching, inspecting, handling and stocking inbound products l...
...Our international team of 1200 professionals and digital nomads works all over the world. Our teams of digital nomads work remotely... ...rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years; ~ Internal...
...Join the Domino's team as an Assistant Manager and help us roll out the new Stuffed Crust Pizza! Where leadership meets deliciousness! RPM Pizza has been one of the largest Dominos franchises in the United States for over 40 years, is family-owned and operates...
...Apply today! ~ We are looking for top talent to join our Office Admin Team as a dispatcher~ The Good Stuff: Part Time Work Schedule Saturday & Sunday 7:30am - 4:00pm (REMOTE) Monday or Friday IN OFFICE ~ Hourly Rate - $18-22~ Great team to work...
...This is a remote position. Certified Medical Coder & Biller Full-Time Remote Opportunity A short term acute care hospital... ...hospital claims for government and commercial insurance carriers. Assist with training team members and effectively prioritize tasks...