Job Description

About Us:

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description:

Welcome to the The Belgrove, a distinguished new 4-Diamond resort property in the Pyramid Global Hospitality portfolio. Located in the heart of West Palm Beach, our resort features 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience.

At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.

Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today!

Overview:

Welcome to Dutchman's Pipe - Where Excellence becomes a Lifestyle

This is a rare and exciting opportunity to become part of an extraordinary team shaping a world-class lifestyle destination. Dutchman's Pipe is more than a private club — it’s a bold vision brought to life, offering an immersive blend of elegance, energy, and exclusivity. Our members enjoy a dynamic and luxurious environment filled with exceptional amenities, elevated service, and unforgettable experiences. From our immaculate 18-hole championship golf course to our world-class racquet facilities and meticulously curated hospitality offerings, Dutchman's Pipe redefines what it means to belong. But our greatest asset isn’t our facilities — it’s our people. We take immense pride in a team that is passionate, dedicated, and committed to excellence in every interaction. If you are driven to deliver impeccable service, embrace innovation, and thrive in a culture that celebrates professionalism, creativity, and purpose — we want to meet you. At Dutchman's Pipe, you’ll find a rewarding environment that values your contributions and empowers you to grow within one of the most exciting hospitality ventures in the world

 

CLUB PRINCIPLES

“Extraordinary experiences delivered by a superior staff.”

 

• Honesty, Integrity, and Respect
• Positive Attitude and Friendly Demeanor
• Pride of Work Product and the Organization
• Teamwork and Cooperation
• Dedicated Work Ethic and Knowledge of Job Requirements
• Consistent Delivery of Excellent Products and Services
• Courtesy and Professional Conduct
• Excellent Communication Skills
• Follow Through on Promises

JOB DESCRIPTION

General Responsibilities:
The position involves preparing and serving drinks to the members / guests, maintaining cleanliness and organization of the bar area, and ensuring high-quality service in line with Dutchman’s Pipe Club Standards. The role requires attention to detail, customer service skills, and the ability to work in a fast-paced environment.

 

Specific Responsibilities:

• Provide luxury and friendly Food & Beverage service to our members / guests in a courteous and professional manner in bar, restaurant venues, and special events
• Welcome and acknowledge all members by names / guests according to the Dutchman’s Pipe Club standards.
• Ensure uniform and personal appearance are clean and professional.
• Complete opening and closing duties and follow all Dutchman’s Pipe Club safety policies.
• Anticipate and respond to the needs of our members / guests by ensuring all supplies are readily available before and during service
• Maintain a clean, safe and accident-free environment
• Setup, clean, and break-down bar venues and maintain equipment and supplies, reporting any issues to management
• Check in advance how busy the day is expected to be and work with the team to make sure the right amount of supplies are ready for service.
• Adhere to sanitation and cleaning plan throughout the bar area and proper preparation for internal and official Health and Cleanliness Inspections
• Ensure all cocktails and beverages produced are made with care, well-presented and consistently search for ways to improve the beverage program.
• Demonstrate full knowledge of the POS (Point of Sale) system to accurately input orders, process payments, and manage tabs efficiently.
• Maintain thorough knowledge of the food and beverage menu to confidently answer guest questions, make recommendations, and ensure accurate order taking.
• Develop a weekly cocktail / mocktail special.
• Process all payments at the end of shift.

Qualifications:

Qualifications:

• Previous experience in food and beverage service, preferably in a high-end restaurant or hospitality setting.
• Strong customer service skills, with a friendly and outgoing demeanor and the ability to interact positively with guests.
• Attention to detail and the ability to multitask in a fast-paced environment, while maintaining composure and professionalism.
• Knowledge of food safety and hygiene practices, with the ability to maintain cleanliness and sanitation standards.
• Excellent teamwork and communication skills to collaborate effectively with other team members and departments, contributing to a positive and cohesive work environment.
• Ability to stand, bend, stoop, and lift heavy objects repeatedly during shift hours, demonstrating physical endurance and resilience.
• Flexibility to work evenings, weekends, and holidays as needed.
• Opportunities for professional development and growth.

COMPENSATION

Compensation:

Hourly paid position

 

Job Benefits:

• Full Health Benefits (per Club Policies, if applicable)
• 401K Retirement Benefits (per Club Policies, if applicable)
• Staff Uniform
• Gratuities

 

Job Tags

Hourly pay, Local area, Worldwide, Shift work, Weekend work, Afternoon shift,

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