US Analytical Field Service and Training Manager
In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations. The work model for the role as remote. #LI-Remote working within the Houston, TX area. This role is contributing to the Process Automation Measurement & Analytics division in Houston, TX. Our team dynamics You will join a talented high performing team, where you will be able to thrive. You will be mainly accountable for: • Providing knowledge of and conduct work activities in compliance with the ABB HSE (Health, Safety and Environment), ABB Way, and Safety Manual & Safety policy always. • Maintain knowledge of, and conduct work activities in compliance with all safety policies. • Develop and further expand technical knowledge and expertise, currently recognized industry standards for engineering ability. • Maintain knowledge of applicable product line warranties and accomplish effective warranty administration. • Be responsible for hands-on execution of projects including startup, commissioning, troubleshooting, preventive and unplanned maintenance of Measurement and Analytics products including but not limited to Gas Chromatograph Analyzers (GC), Continuous Gas Analyzers (CGAs), Laser Analyzers, Analyzer Network products, Reid Vapor Pressure Analyzers, FT-IR, and FT-NIR Analyzers. • Perform administrative functions such as writing technical reports, ordering materials, securing quotations, preparing job status reports, completing reports for customers, time sheets, and expense reports on a timely and thorough basis. • Exercise good judgment in controlling costs and expenditures of company funds. Protect the company's capital investments by properly safeguarding and maintaining that equipment for which responsible. • Strive to achieve the highest level of customer satisfaction in all transactions and relationships.
The Measurement & Analytics Division is among the world’s leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The Measurement & Analytics Division’s portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; force measurement solutions measuring parameters such as flatness, thickness, and tension; and advanced digital solutions for device management, device health check and predictive maintenance. The Measurement & Analytics Division serves key industries such as oil and gas, chemical, water and wastewater, power, hydrogen, batteries, as well as the marine industry. The Division enables the optimization of industrial processes by providing and analyzing data collected from sensing and smart measurement devices. Parameters such as emission levels and production inputs are measured by providing ‘before’ and ‘after’ values, enabling efficient operations and environmental sustainability through measurement. We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $55,400 and $102,600. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #Remote myBenefitsABB.com
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