Job Description
A wonderful career opportunity for Hospital Director of Patient Experience is now available with prestigious community hospital located in beautiful and sunny Southern California!
The Director of Patient Satisfaction will be part of a medical center with a mission to provide compassionate and superior healthcare to everyone in the community and region. This hospital is committed to providing Super Star Service by hiring special group of employees who aim for excellence in their jobs.
Reporting to the Chief Nursing Officer CNO, the Director of Patient Care Satisfaction will be the coordinator for quality, peer review and safety performance improvement activities, including administration of an integrated quality and safety Performance Improvement system across the organization that promotes optimal benefits and outcomes to the patients, physicians and staff.
The Director of Patient Experience will provide direction and oversight for the hospital's quality, peer review and safety initiatives, including planning, organizing and implementing strategies to improve quality and safety. The quality improvement, peer review, and safety systems across the organization are consistent with regulatory expectations in design, implementation and reporting.
The Director of Patient Satisfaction will collaborate closely with the Director of Process Improvement and Information Management in managing quality data and creating reports for sharing data at multiple forums. The Patient Experience Director will also work very closely with the Director of Risk Management in identifying potential quality and safety issues, including serious events that might warrant CA state DOH reporting.
The Director of Patient Safety and Satisfaction will be the point person to provide education, expertise and leadership in implementing quality, improving HCAHPS score and safety best practices across the organization. Ongoing professional development in the areas of quality, safety and peer review is integral to the position.
The hospital is in growth mode with expansion projects and new towers in the works. It is financially stable and will offer competitive salary range and comprehensive benefits package. Join the professional team now!
Job Tags
Similar Jobs
Delta Hotels by Marriott Richmond Downtown
The ideal candidate will be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service. The person in this role will provide prompt assistance to guests...
UCHealth
...Shift: Flex Pay: $20.26 - $26.34 / hour. Pay is dependent on applicant's relevant experience Summary: Assists licensed anesthesia provider with duties related to the care and monitoring of patients and equipment. Responsibilities: Cleans, sterilizes and...
City and County of Honolulu
...Take the first steps into a lasting government career with the City by applying for Office Assistant III today! The City Is Seeking Motivated And Reliable Individuals With Experience In Clerical Work To Fill Multiple Office Assistant III Positions In The Following...
Cohere
...intelligence to serve humanity. Were training and deploying frontier models for developers and enterprises who are building AI systems to... ...deployments to meet their specific needs. You may be a good fit if you have: ~5+ years of engineering experience running...
Baker Roofing Company
...Baker Roofing Company Metal Roofer This is a unique opportunity to take control of your career path and develop skills that can fast-track you from Laborer to Master Foreman. Baker Roofing invests in our employees by empowering success through a structured growth...