Job Description
A wonderful career opportunity for Hospital Director of Patient Experience is now available with prestigious community hospital located in beautiful and sunny Southern California!
The Director of Patient Satisfaction will be part of a medical center with a mission to provide compassionate and superior healthcare to everyone in the community and region. This hospital is committed to providing Super Star Service by hiring special group of employees who aim for excellence in their jobs.
Reporting to the Chief Nursing Officer CNO, the Director of Patient Care Satisfaction will be the coordinator for quality, peer review and safety performance improvement activities, including administration of an integrated quality and safety Performance Improvement system across the organization that promotes optimal benefits and outcomes to the patients, physicians and staff.
The Director of Patient Experience will provide direction and oversight for the hospital's quality, peer review and safety initiatives, including planning, organizing and implementing strategies to improve quality and safety. The quality improvement, peer review, and safety systems across the organization are consistent with regulatory expectations in design, implementation and reporting.
The Director of Patient Satisfaction will collaborate closely with the Director of Process Improvement and Information Management in managing quality data and creating reports for sharing data at multiple forums. The Patient Experience Director will also work very closely with the Director of Risk Management in identifying potential quality and safety issues, including serious events that might warrant CA state DOH reporting.
The Director of Patient Safety and Satisfaction will be the point person to provide education, expertise and leadership in implementing quality, improving HCAHPS score and safety best practices across the organization. Ongoing professional development in the areas of quality, safety and peer review is integral to the position.
The hospital is in growth mode with expansion projects and new towers in the works. It is financially stable and will offer competitive salary range and comprehensive benefits package. Join the professional team now!
Job Tags
Similar Jobs
Acme Player Services
...The Surveillance Operator is responsible for monitoring live surveillance footage across the casino floor, detecting and reporting any suspicious activities or violations of company policies. This role requires attention to detail, strong observation skills, and the ability...
Valve Corporation
...working in multiple art styles and across genres~A deep portfolio of both professional and personal work~Mastery of one or more 3D applications such as Blender, Maya, 3dsMax, Zbrush, Houdini, Substance or othersDo you prefer to collaborate with peers to define...
Royal Caribbean Group
The Public Health Officer (PHO) leads the onboard public health program, ensuring compliance with US and international public health standards and internal SQM policies. The PHO provides expert guidance to shipboard personnel, conducts regular surveillance and training,...
Valve Corporation
As a character artist at Valve, you will join a world-class group of software engineers, artists, writers, animators, and designers who are continually building and releasing entertainment experiences to players around the globe. We're hoping to add your expertise in character...
City of Mesa - Parks, Recreation and Community Facilities
...and holiday hours. This class performs related duties as required. Assignments may include the following program areas: Adaptive, Adult Sports, Aquatics, Cashier, FunnFit, Park Attendant, Recreation Centers, Special Events, Tennis Center, and Youth Sports.Adaptive...