Job Description

Avantgarde, LLC (AG) seeks to engage a Human Resources Assistant (HRA) supports the AG client on site at the United States Capitol Police (USCP) in SW Washington, DC in the Office of Background Investigations (OBIC) by providing broad-based senior administrative and technical assistance to a federal team including, but not limited to, supporting all staffing, recruitment and reporting functions. Person must be able to follow instructions however have superb independent judgement in day-to-day execution of tasks.

The WORK

• Support USCP by providing administrative support for OBIC. Provide front desk customer service support for OBIC services via phone, email or in person visits.
• Answer phones and emails, schedule confirm appointments and enter data into the OBIC tracking system.
• Monitor and manage all aspects of scheduling and emailing potential candidates associated with the various tests, screens, interviews, and examinations.
• Manage schedules, maintain calendars, arrange meetings, conferences, teleconferences, and travel.
• Review work processes and identify improvements to reduce bottlenecks or increase efficiency.
• Review and reconcile travel authorization requests and travel vouchers for approvals through Momentum.
• Provide a variety of data extraction support and reporting including preparing comprehensive briefs.
• Respond to customer requests and questions in person, on the phone and virtual, maintaining confidentiality.
• Manage, organize and maintain records management for the Investigator’s case jackets filing system.
• Input, edit, and update information in automated systems, i.e., APEX, InfoLinx and POBITS.
• Review administrative data from a variety of sources to develop trends, patterns, profiles, proposals, and studies.
• Manage fleet and rental vehicles to provide assignments to designated OBIC personnel and OBIC staff.
• Enter, monitor, manage, review and process OBIC time and attendance in Workbrain.
• Complete special projects as assigned by the OBIC Commander.

The REQUIREMENTS

• High School Diploma is required; an undergraduate degree in HR or related field is strongly desired.
• Experience preparing comprehensive reports utilizing excel and other programs.
• Minimum of 2 years of experience providing HR or administrative support (years of experience can be substituted by demonstrated “on the job” exceptional level performance).
• Expert knowledge of MS Office.
• Experience handling incoming customers and juggling hundreds of inquiries and calls from applicants and or selected candidates.
• Must have exceptional organizational skills and have the ability to manage multiple priorities.
• Excellent writing skills with specific attention to detail.
• Excellent demonstrated customer service skills.
• Must have demonstrated excellent attendance and punctuality in arrival to work.
• Exceptional attention to detail required.
• Flexibility with their approach in delivery of work.

Other Specifications*

• Must be willing to work onsite, full-time, in Downtown DC. No remote support is permitted
• Must be able to report for work M-F, 5 days a week. Alternative flexible schedule is allowed within normal work hours (i.e., between the hours of 6 a.m. – 4:30 p.m.) with prior approval from USCP Project Manager. Must be willing to come in on weekends from time to time to support Assessment Center process (once a month).
• Must be able to obtain a Public Trust Clearance following USCP’s fingerprint/criminal background check process, which is unique to USCP.

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