Inbound Call Center Agent Job at Catch Vibe Voice, Chicago, IL

dHJzRFhvNUtSZVk5aS9BRXNBYUd6bWwyL0E9PQ==
  • Catch Vibe Voice
  • Chicago, IL

Job Description

Position: Inbound Call Center Agent
Location: Chicago, IL
Company: Catch Vibe Voice

About us:

At Catch Vibe Voice, we’re not your typical call center. We’re a dynamic team of passionate individuals dedicated to infusing every interaction with energy, enthusiasm, and empathy. From handling customer inquiries to driving sales, we bring a fresh, vibey approach to every conversation.

Position Overview:
The Inbound Call Center Agent will manage inbound calls, addressing customer inquiries and concerns with care and efficiency. This role requires a passion for customer service and the ability to maintain professionalism and enthusiasm in every interaction.

Salary Range: $17.50 - $26.00 per hour.

Responsibilities:

  • Handle inbound customer inquiries with empathy, enthusiasm, and professionalism.

  • Address concerns, resolve issues, and provide accurate information in a friendly manner.

  • Maintain customer satisfaction by ensuring a positive experience in every call.

  • Collaborate with team members to uphold the company’s customer-focused ethos.

Requirements:

  • High school diploma or equivalent required.

  • Excellent verbal communication and active listening skills.

  • Ability to handle diverse customer inquiries with patience and empathy.

  • Strong problem-solving abilities and attention to detail.

Benefits Package:

  • Comprehensive health insurance (medical, dental, vision).

  • 401(k) retirement plan with company matching.

  • Paid Time Off (vacation, sick leave, holidays).

  • Wellness programs and mental health support.

  • Professional development opportunities.

Job Tags

Hourly pay, Holiday work, Permanent employment, Full time,

Similar Jobs

The Chefs’ Warehouse

Non CDL Driver Job at The Chefs’ Warehouse

 ...Job Details: We are seeking a dependable, experienced Delivery Driver to become a vital part of our delivery team. Physical strength and stamina, as well as a clean driving record, are needed. Delivery Drivers must be organized. Efficient and professional... 

Kukan Culture

HRBP in Vietnamese Job at Kukan Culture

1. Provide all-round management support for the team, work closely with the head office, and assist the team leader to improve team performance as a reliable business partner;2. Assist the team to improve the skills of employees by evaluating their performance and abilities...

University of California Irvine

Content developer and instructional designer Job at University of California Irvine

 ...culture of continuous improvement. Responsibilities: Uses skills of instructional design and multimedia development as an experienced professional to help shape educational content into coherent instructional materials across various domains, including budget... 

Rogue Industrial Group

Chemical Technician Job at Rogue Industrial Group

 ...Systems and maintain KPI reporting and costing Qualifications : High School Diploma or GED required. Minimum 2 year oilfield experience preferred. Need strong work ethic. Willingness to learn. Prior experience is helpful but not required. ... 

Soiree Valet Parking Service, Inc.

Valet Parking Attendant Job at Soiree Valet Parking Service, Inc.

 ...Work as part of a team parking cars at high end special events during evenings and weekends. Provide valet parking, traffic direction and car monitoring services at events of all sizes. Flexible schedule working as little as one day per week up to a maximum of six...