Job Description

Coordinator

Summary of Responsibilities:

We are seeking a dynamic individual to join our team as the Internal Communications Coordinator. In this role, you will be responsible for crafting, managing, and delivering communications to ensure various audiences are informed, engaged, and motivated. This role requires a proactive, thoughtful, and spiritually engaged professional who can maintain and enhance communications in a manner that supports the College's mission and educational objectives.

Specific Duties and Responsibilities:

Project Management

• Coordinate with team members to collect project requirements, develop strategic communication, and ensure deliverables meet quality standards and deadlines.
• Develop and distribute monthly and weekly newsletters to keep stakeholders informed and engaged.

Content Creation

• Produce clear and engaging content for internal communication channels such as emails, newsletters, intranet, and text updates.
• Ensure all communication adheres to brand guidelines and effectively communicates key messages to the target audience.

Reporting and Analysis

• Track and report on the effectiveness of internal communication efforts using metrics and analytics to assess performance.
• Prepare reports on communication outcomes and project progress for the Executive Director of Internal Communications and key stakeholders.

Administrative Tasks

• Maintain records of communication activities, including project timelines and content calendars.
• Manage distribution lists and ensuring the accuracy of recipient groups for mass communications.
• Update content on the college's intranet sites to ensure teammates and students have access to relevant information.

Public Relations

• Draft and distribute press releases, media advisories, and other public statements.
• Monitor media coverage and provide reports on public perception.
• Implement public relations campaigns to promote the institution's initiatives and achievements.
• Assist in the development and delivery of communication during internal crises, ensuring timely and sensitive delivery of information.
• Assist in managing budgets for internal communications projects, ensuring cost-effectiveness and adhering to stewardship principles.

Resource Management

• Assist in managing budgets for internal communications projects, ensuring cost-effectiveness and adhering to stewardship principles. 

Other Duties

• · Participate in ministry at Church of the Highlands and Highlands College by leading small groups.
• · Affirm and uphold the Statement of Faith and Core Values and DNA of the College, exemplifying all by word and lifestyle.
• · Exceptional time management, organizational, and prioritization skills with a particular emphasis on accuracy, follow-through, and attention to detail.
• · Communicator

Qualifications

Personal Characteristics

• Adaptability
• Authenticity
• Empathy
• Integrity
• Positivity
• Professionalism
• Resilience
• Teachable

Essential Traits

• Collaborative
• Creativity
• Diligence
• Growth Mindset
• Initiative
• Organization
• Reliability
• Resourceful
• Team Player

Abilities & Skills

• Skilled in managing complex communication projects and meeting deadlines.
• Experienced in creating clear, engaging content for diverse audiences.
• Strong at simplifying complex ideas into accessible messages.
• Proficient in analyzing metrics to improve communication strategies.
• Effective in building relationships and fostering collaboration across teams.
• Experienced in delivering sensitive information with professionalism.
• Proficient in using CMS platforms, email software, and design tools.
• Detail-oriented with a focus on accuracy and consistency.
• Strong in time management and staying self-motivated.
• Trusted to handle confidential information with integrity.

Knowledge

• Branding and messaging principles
• Digital communication tools and platforms
• High-level understanding of English grammar
• Higher education and ministry contexts
• Public Relations and Crisis Communication practices

Education

• Bachelor of Arts degree preferred but not required
  • Preferred Fields:
    •   Communications
    • Marketing
    • Journalism
    • English
    • Business Administration (with a focus on communications on marketing)

Experience

• Two or more years in internal communications, public relations, or related roles.
• Proven experience managing communication projects and creating content for diverse audiences.
• Familiarity with customer relationship management systems, communication platforms, and/or Microsoft 365.
• Familiarity with ministry or faith-based organizational settings preferred.
• Member of the Church of the Highlands.

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