Job Description

Salary: $35,000 - 40,000 per year Requirements:

• Preferred: Associate degree in a technically related field
• Experience in providing computer and network support
• Strong written and verbal communication skills
• Extensive troubleshooting abilities
• Capability to thrive in a demanding, fast-paced environment
• Excellent interpersonal skills for effective communication with both internal and external stakeholders
• Must successfully pass criminal background checks

Responsibilities:

• Provide support to customers to ensure effective identification and resolution of software and hardware issues involving desktop and laptop computers, mobile devices, and printers within the educational institution
• Set up new computers, including imaging, software installation, hardware upgrades, and troubleshooting, while applying desktop updates and modifying configurations
• Focus on resolving help desk tickets through problem identification and resolution
• Develop desktop strategies and configuration alternatives to meet customer needs effectively
• Design, create, deploy, and maintain standard workstation images for desktops and laptops
• Implement patch distribution management for desktops
• Ensure the workstation operating systems are current with the latest security updates, service packs, and manage BIOS & driver maintenance
• Understand and maintain Active Directory group policies and application groups
• Provide ongoing hardware and software support for all technologies
• Troubleshoot and resolve technology failures, documenting necessary changes
• Manage multiple priorities, including tickets, projects, and assigned tasks
• Stay updated with technology trends and changes relevant to the position

Technologies:

• Active Directory
• Hardware
• Support
• Mobile
• Network
• Security
• iOS

More:

At Questeq, we are committed to excellence. Our technology teams are equipped to make a significant difference. We specialize in collaborating with schools, focusing on fostering positive cultural transformations through digital innovation. We aim to connect technology with the curriculum, paving the way for advancements in the classroom. Envision a school where every student has access to the latest technology and can leverage it to its fullest potential. That vision is embodied by Questeq.

The Information Technology Specialist (On-Site) will become part of our skilled team at the Avonworth School District and play a crucial role in providing support to our customers. This position is essential to ensuring effective solutions for software and hardware challenges.

last updated 46 week of 2025

Job Tags

Full time,

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