You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.
Verizon Consumer Risk Management & Compliance (RMC) is responsible for overseeing Verizon policies, processes, people, and systems and partnering with business leaders to identify and mitigate financial, operational, legal, regulatory, and reputational risks facing the business unit. RMC is filling a Consultant position for oversight of Marketing & Product, including Verizon’s financing of device purchases (the DPA Program). The Consultant is part of a team that will create and use risk dashboards, report queries, and other tools to identify and reduce emerging threats to the program.
The Consultant will work with the Director to manage and assess program risks through a compliance plan, oversight and monitoring. The role will require collaboration with partners across the business to find and address system gaps, process gaps, and complaints, improving processes that help expand our overall compliance. We are seeking an analytical, critical thinker to support a team responsible for using data mining results, statistical analysis, and other techniques to assess the effectiveness of controls, identify root cause of issues, and formulate improvement recommendations for senior management.
Key responsibilities:
You’re a great analyst and communicator, winning the trust of team members and internal customers. No stranger to a fast-paced environment and tight deadlines, you can adapt to changing circumstances, juggle competing priorities, and combine a sense of urgency with due care and attention to detail. You get personal satisfaction from analyzing problems and deliver solutions to improve business processes. You're able to perform in-depth analyses of large datasets to identify activities that require compliance investigation.
Bachelor's degree or four or more years of work experience.
Four or more years of relevant experience required, demonstrated through work experience and/or military experience.
Strong analytical, investigative, problem-solving, and decision-making skills.
Strong documentation, planning, work prioritization and organizational skills.
Experience creating presentations, process flows and reports.
Strong verbal and written communication skills to explain confidential and complex issues.
Experience in Microsoft Excel and Google Suite for analytics and presentation.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
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