Job Description

**THE FUTURE IS WHAT WE MAKE IT.** **Lead Chemical Engineer** **Kuala Lumpur , Malaysia** Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future. **Make the Best You.** Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements. **Join Us and Make an Impact.** As a Lead Chemical Engineer at Honeywell, you will play a critical role in leading and driving chemical engineering excellence within the company, providing technical leadership, expertise, and guidance in the design, development, and implementation of chemical processes and solutions. Job Responsibility : + Manage the UOP service relationship with customers in the region. + Build strong relationships with each customer's personnel across several levels of the organization. + Become knowledgeable of each customers' refinery/plant configuration, processing goals and strategies. + Determine how UOP products and services might be applied to meet customers' processing goals. + Collaborate and Support CSO business to meet service financial targets. + Oversee all customer service interactions with UOP and ensure necessary agreements are in place. + Visit customers' sites regularly for in-depth discussions and consultation on current operations, process performance, and any other issues relating to UOP technology transfer. Proactively engage customers to obtain and/or review operating data to enable value added technical support. + Manage the troubleshooting efforts for the assigned customer base with the help of UOP's Technical Service Department personnel as necessary to ensure that timely, accurate and effective support is provided to maintain overall customer satisfaction. + Support new unit start-up and catalyst reload activities, determine and coordinate work scope and schedule for UOP site-support. + Work closely with UOP CSO counterparts to share customer intelligence and develop specific strategies to target, win and retain future business, as well as prospecting for new business opportunities. + Promote the development of the UOP in-country service presence by support of activities such as, but not limited to, mentoring of new locally hired CDP engineers, and development of UOP training products and facilities in country. + Work with customers and legal to draft and finalize the applicable service agreements. + Assist in collection of receivables. + Prepare meeting and activity reports and maintain customer account plans and SFDC. + Assist in preparation of, and participate in, UOP Regional Technical Symposia and Sales Meetings. Goals + Participate in UOP technology trainings/seminars and develop SME skills on one of the key UOP technologies. + Drive NPI rollout and performance service initiatives within the region, e.g. Elite Services, PTAs and Connected competency. + Support in achieving regional service revenue and connected units target. + Mentor peers in the service team and prepare them for future roles within the CSO. + Participate in solution selling and relevant sales training workshops. Qualifications: + Bachelor of Science in Chemical Engineering. + Extensive experience of refinery operations and/or support either with UOP or Refiner providing a good all-round knowledge of refining technologies, their equipment and operations + Significant experience in a technical support or operations role in one or more of the major refining technology areas + Good writing, oral and presentation skills. + Good interpersonal skills and people management skills. + Previous experience in managing a group or in a role as a service manager preferred + Experience with Microsoft Office and Salesforce.com **Who We Are** The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: **Discover More** Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on how we process your information in the job application process, please refer to  honeywell.com/us/en/privacy-statement . If a disability prevents you from applying for a job through our website, e-mail accessibility@honeywell.com No other requests will be acknowledged. **Copyright © 2024 Honeywell International Inc.** Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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