Job Description
Purpose: To manage, sell to and service assigned fashion line to customer base by presenting Fashion Group products and develop profitable business growth with the customers.
Key Responsibilities:
• Achieve sales goals by season as defined by Director Sales
• Using strong business acumen and retail math abilities drive the top and bottom-line number for the customer.
• Drive customer growth and profitability by assessing and building on areas of momentum, capitalize on product/pricing opportunities and course correct with innovative sales tactics to improve sales performance with customer.
• Leverage market and competitor trends along with buyer preferences to increase sell in
• Develop strategic sales plans that incorporate specific customer insight and goals to achieve adidas sales and profitability targets that align with the brand and category objectives.
• Lead sell in and sell through for assigned fashion line in collaboration with marketing and Director Fashion Group
• Develop and maintain strong relationships built on respect with customer(s), consistently delivering a high level of customer service.
• Work as liaison between customer service and customers as needed.
• Assist Director Sales and provide input in producing and delivering accurate and reliable forecasts on or before deadlines.
• Develop and maintain strong relationships with all internal departments (i.e. customer service, marketing, etc).
• Track adidas profitability with customers and manage all credit claims and issues to resolution.
• Track order from point of sale with the customer to shipment from adidas.
Knowledge Skills and Abilities:
• Strong business acumen. Ability to understand and use financial data to make decisions and influence outcomes. This includes margins, retail math, forecast/projections, probability and statistical inference, fractions, percentages, rations, etc.
• Ability to portray a confident and winning attitude in challenging business interactions.
• Ability to negotiate skilfully in tough situations with both internal and external contacts.
• Agile communication skills with internal and external business partners. Proven ability to deliver a high level of customer service, including the ability to respond effectively to sensitive inquiries or complaints.
• Efficient organization and planning skills. Ability time management skills and prioritize to complete deadlines.
• Strong presentation skills. Effectiveness in a variety of formal presentation settings within and outside of the company. The ability to command attention and mange group process during the presentation. Can change tactics midstream when something isn’t working without audience noticing.
• Strong problem-solving ability. Ability to develop proactive solutions.
• Ability to build relationships founded in respect and trust through an understanding of their business metrics.
• Ability to diplomatically fight for the brand to create win-win resolution with customers.
• Merchandising and planning skills, and the ability to apply them by connecting the merchandise plan into forecast, then executing accordingly.
• Ability to handle multiple projects and work in an autonomous environment with little direction or supervision.
• Knowledge of sales processes, procedures and policies.
• A strong understanding of retail sales practices, and the ability to lay out practical and logical assortment plans based on customer details, inventory turn, and sell through.
• Knowledge of fashion trends, color, and the consistently changing retail environment.
• Technical proficiency with MS applications (Excel, Word and PowerPoint).
• Ability to travel up to 30% of the time.
Qualifications:
• Bachelor’s degree from a four year college or university and a minimum three years of related experience and/or training, or the equivalent combination of education and experience.
• Fashion/trend knowledge and experience preferred.
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