Medical Receptionist Job at Obstetrics & Gynecology Associates of Hampton, Hampton, VA

c0xJRFZJbExRZU0raC9FRXZnU0Z5V3Qz
  • Obstetrics & Gynecology Associates of Hampton
  • Hampton, VA

Job Description

Busy OB/GYN office looking to hire a friendly medical receptionist to join our team. 36-hour work week ( We close at 1 pm on Fridays.)

JOB REQUIREMENTS:

  • Must be dependable, courteous, have the ability to multitask, and work independently.
  • 2 years of experience at a healthcare facility in a medical receptionist role (essential).
  • Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding (highly advantageous).
  • Innovative thinker with strong conceptual and problem-solving skills.
  • Meticulous attention to detail with the ability to multitask.
  • Strong organizational, administrative, and planning skills.
  • Ability to work under pressure and react effectively to emergency situations.
  • Ability to use discretion while working with sensitive information.
  • Excellent documentation, communication, and IT skills.
  • Passionate about healthcare excellence.
  • High School Diploma or Equivalent.
  • Must have good written and oral communication skills, and knowledge of correct grammar, spelling, and office etiquette.
  • Perform all duties within HIPAA regulations.
  • Maintain confidentiality of all doctors, staff, and patients.
  • Athena EHR or OB/GYN experience is a plus.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Answers multi-line phone system in a courteous, professional, and expedient manner.
  • Verify/update all demographic information.
  • Courteously and efficiently interviews patients and schedules appointments for all providers, and creates a scheduled encounter associated with each patient appointment following the template approved by each provider.
  • Ensure proper payment for services is obtained through the identification of insurance plan information.
  • Takes and relays messages in an accurate and timely manner.
  • Reacts to emergency and urgent calls from patients in a timely manner.
  • Able to manage the workflow of the department/location assigned.
  • Acts as liaison between physician’s office/patient/ insurance company.
  • Prepares and processes all referral paperwork.
  • To complete referrals, gather pertinent information from physicians, nurse practitioners, and nursing staff.
  • Contacts various offices/facilities to obtain the necessary information for completing referrals.
  • Maintains referral records and files documentation.
  • Responds to patient inquiries regarding referrals. 
  • Process incoming and outgoing medical records requests while operating within HIPAA regulations
  • Check patients out and schedule follow-up appointments.
  • Performs clerical duties as assigned to maintain workflow in the department.
  • Scan necessary documents into EMR.
  • Follow all office protocols.
  • Assist trainers in training new hires.
  • Keep the front desk and surrounding areas well-organized and clean.
  • Ensures patient flow is maintained and immediately informs the supervisor of any department and patient issues.
  • Assists in other areas within the office and accepts such other duties as may be required when necessary.

This is a fast-paced position that can get stressful at times. The ability to multi-task and work well under pressure while maintaining excellent customer service is a must.

Salary will depend on medical office experience. Please send salary requests with resume.

Job Tags

Full time, Immediate start,

Similar Jobs

Sanford Health

Dialysis Technician, Float Job at Sanford Health

 ...Weekly Hours:** 40.00 **Salary Range:** $19.00 - $23.00**Job Summary**Performs the delegated nursing interventions to the stable dialysis patient under direct supervision of the registered nurse. This may include but not limited to; initiation of dialysis, monitoring... 

the LEGO Group

Associate Creative Director - ART Job at the LEGO Group

 ...Job Description Are you ready to shape the future of play through powerful visuals? As the Associate Creative Director (Art), you'll lead the look and feel of campaigns that spark imagination and inspire millions of LEGO fans worldwide. If you're passionate about design... 

Northrop Grumman

Principal Signals Intelligence (SIGINT) Analyst (AHT) Job at Northrop Grumman

 ...drive to do what others think is impossible. Our employees are not only part of history, they're making history.Northrop Grumman Defense Systems is seeking a Signals Intelligence (SIGINT) Analyst to join our team on Wright-Patterson Air Force Base in Ohio.Position Overview... 

AJ3 Industries LLC

Delivery Driver Job at AJ3 Industries LLC

 ...for work? AJ3 Industries is looking for drivers. Our goal is to meet customers needs while...  ...highest safety standards. We empower Delivery Associates to make good decisions in the...  ...Training Shift Time(s): must be available weekends Shift 1: Sunday, Monday, Tuesday,... 

Wasco State Prison

Executive Assistant Job at Wasco State Prison

 ...staff assistance on sensitive departmental or program issues; to provide administrative assistance and secretarial support; to provide office management, supervisory and other staff and office services; and to do other related work. Researches confidential and sensitive...