Network Support Specialist Job at Aspen Fiber Networks, Houston, TX

dkx3R1ZJOU1RK2M4aFA0Q3VBYUd5RzF4
  • Aspen Fiber Networks
  • Houston, TX

Job Description

Aspen Fiber Networks, a leading information technology solutions provider, is looking for a proactive and detail-oriented Network Support Specialist to join our dynamic team. In this role, you will provide technical support and troubleshooting for our clients' networking needs, ensuring optimal performance and reliability of their network systems.

As a Network Support Specialist, you will work closely with clients and internal teams to diagnose and resolve network issues, provide training on network systems, and assist in the implementation of network solutions. Your expertise will contribute to delivering exceptional support and maintaining client satisfaction.

Responsibilities

  • Monitor and support client network systems to ensure smooth operation.
  • Troubleshoot and resolve network issues reported by clients.
  • Assist in the installation and configuration of network equipment.
  • Provide technical guidance and support to clients and internal teams.
  • Document and maintain records of network support activities and resolutions.
  • Stay updated on networking technologies and industry best practices.
  • Participate in the training of clients on network usage and best practices.
  • Collaborate with network engineers to implement solutions for network enhancements.

Requirements

  • Associate or bachelor’s degree in computer science, information technology, or a related field.
  • Proven experience in network support or technical support role.
  • Strong knowledge of network protocols and technologies (TCP/IP, DNS, DHCP, etc.).
  • Experience with troubleshooting network issues and providing solutions.
  • Familiarity with routers, switches, firewalls, and other network equipment.
  • Excellent problem-solving and analytical skills.
  • Strong communication and customer service skills.
  • Relevant certifications (such as CompTIA Network+, CCNA, etc.) are a plus.
  • Ability to work independently and as part of a team.

Benefits

  • Private Health Insurance
  • Pension Plan
  • Paid Time Off
  • Training & Development
  • Performance Bonus

Job Tags

Full time,

Similar Jobs

Lifeline Home Health

Skilled Nurse LPN Job at Lifeline Home Health

We are looking for a dependable person to provide care for patients in Bucks, Montgomery, Delaware and Philadelphia County, PA LPNs for immediate hire Shift Care Vent and Trach Experience preferred Total care experience preferred Experience with lift equipment...

The Out of Door Academy of Sarasota

Director of Communications Job at The Out of Door Academy of Sarasota

 ...Position Overview: The Out-of-Door Academy is seeking a dynamic and experienced Director of Communications to join our team. This is a full-time, 12-month position, employed annually from July to June, with a comprehensive benefits package. As the Director, you will... 

Aramark

Housekeeper- UPMC Pinnacle Polyclinic Job at Aramark

Its time for a sweeping change to your career so that you can pursue what matters to you! At Aramark, making sure we provide clean environments is something in which we take pride and is a skill set that can help take you further in your career. As a professional...

Safe Passages

Volunteer Management Intern (Hybrid) - Safe Passages - Remote Job at Safe Passages

 ...Volunteer Management VISTA AmeriCorps VISTA Program Hybrid | Oakland, CA Organization Overview: Safe Passages is a non-prot organization committed to disrupting the cycle of poverty by supporting our local community. We serve over 5,000 children and families... 

MedMatch

Registered Dietitian Nutritionist Job at MedMatch

 ...clients, a large physician organization, is looking for a Registered Dietician Nutritionist to join their team. The position is...  ...Job Description: Our client is looking for a Registered Dietitian Nutritionist who is passionate about helping patients with chronic...