Responsibilities:
⦁ Works with the office attorneys and staff to support the office’s goals for high quality service to internal and external clients, operations, and growth and development.
⦁ Manages staff including monitoring staff workflow to ensure that workloads are appropriately weighted and balanced; coordinating assignments to meet daily, weekly and monthly deadlines.
⦁ In consultation with firm-wide management and administration, develops and monitors a realistic budget to facilitate planning, purchasing, and cost-effective operation.
⦁ Ensures the office’s compliance with all firm-wide and office-wide policies and procedures, including operational procedures and legal compliance training.
⦁ Sources, monitors, recommends, and obtains up-to-date equipment; negotiates and monitors leasing arrangements; plans and implements space planning, both long range and short range.
⦁ Develops and maintains safety and business continuity plans as well as other emergency preparedness activities to facilitate smooth office operations during short- or long-term emergency situations.
⦁ Participates actively in professional organizations and groups to develop and foster working relationships with other experienced legal operations professionals.
⦁ Leads interviewing and candidate selection, assimilation, and training of new staff, as needed.
⦁ Completes performance evaluation and compensation planning; monitors and remediates difficult performance situations and works with Managing Partner and the Director of Administration to take appropriate action.
Requirements
⦁ Bachelor’s degree required, preferably in business management or human resource management; advanced degree a plus
⦁ 5+ years of progressively responsible experience in office operations management; including significant experience in a national multi-office law firm, preferably in the Metropolitan area
⦁ 5+ years of management experience required including responsibility for staffing, human resource management, and employee relations
⦁ Demonstrated working knowledge of business operations in a law firm setting, including budgeting, fund accounting and cost recovery; contract and license negotiation; space planning; marketing and business development; process analysis and development; program development and implementation; project planning and management; and office technologies and applications
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