Job Description
Take the first steps into a lasting government career with the City by applying for Office Assistant III today!
The City Is Seeking Motivated And Reliable Individuals With Experience In Clerical Work To Fill Multiple Office Assistant III Positions In The Following City Departments
- The Department of Human Resources, Employment and Personnel Division, located in Honolulu.
- The Department of Community Services (DCS), Community Assistance Division, Rental Assistance Branch, located in Honolulu.
- The Department of Budge and Fiscal Services, Real Property Assessment Division, in various locations in Honolulu.
- The Honolulu Police Department in multiple divisions in various locations across Oahu.
Career Progression The Office Assistant job series is a starting point for many specialized support positions within the City. Opportunities for career growth will depend on the specific Office Assistant positions within the individual City departments.
General Job Responsibilities The following examples of work are generally stated for the Office Assistant III classification, and does not preclude other specific duties and responsibilities assigned for the specific position:
- Evaluates and processes documents according to individual circumstances where the correct course of action is not clearly defined.
- Performs extensive searches through a variety of paper and electronic files and records, extracts, refines, and organizes necessary information and prepares reports.
- Summarizes materials and prepares reports requiring the interpretation and analysis of data and judgement as to format and details of presentation.
- Evaluates various office processes and determines which may be performed more efficiently; sets up databases, templates, procedures, etc.
- May supervise, provide training and guidance to, and assign, review and evaluate the work of clerical subordinates.
- Creates, edits, prints, stores, retrieves and deletes documents using a computer, word processing and other software, in draft or final form, from rough or corrected copy where formal and arrangements are not clearly indicated.
- Prepares, reviews and processes forms, records, reports, applications and other documents for accuracy, completion and conformance to established requirements.
- Composes routine correspondence and letters of acknowledgement.
- Provides general information and resolves complaints in person or over the telephone involving explanation of rules, regulations, policies and procedures and knowledge of the agency’s purpose and functions.
- Assists the public in filing out standard and supplementary forms.
- Sets up and maintains a variety of files and records and revises filing system as necessary.
- Answers the telephone and takes and/or relays messages to the proper person or office.
- Perform other duties and responsibilities as assigned for the position.
Special Work Requirements: - Work schedule is typically Monday to Friday from 7:45 a.m. to 4:30 p.m., but may vary depending on the specific departmental vacancy.
- May need to work after hours, weekends and/or holidays as needed depending on operational needs.
- There may be other special work requirements depending on the specific departmental vacancy.
The City has great benefits and opportunities - apply today! If you qualify for the position, your name will be eligible for further consideration for the current vacancies, as well as future permanent and temporary vacancies with this job title and other related positions throughout the City.
Hiring Process - Applications must be submitted online by October 31, 2025, 11:59 p.m. Hawaii Standard Time (HST).
- Interviews for the current vacancies will be held on November 19, 2025 - November 21, 2025.
- A conditional job offer will be made after all interviews have concluded.
- Additional interviews for future vacancies may be scheduled by the individual hiring departments as vacancies occur.
Responsibilities Some notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your email account in a timely manner. To ensure proper delivery, please make sure you:
- are subscribed to email notices;
- use a valid e-mail account;
- verify your e-mail address is entered correctly on your GovernmentJobs account;
- check your spam folders; and
- add infoneogov@honolulu.gov and info@governmentjobs.com to your contact list.
Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply.
At time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment. Education Requirement Equivalent to graduation from high school. Responsible work experience that demonstrated the ability to perform the essential functions of the job may be substituted for education.
Experience Requirement Two (2) years of clerical experience.
Key Skills Needed - Knowledge of and familiarity with standard office practices, filing systems, and office equipment.
- Ability to perform arithmetic computations.
- Ability to accurately compare data and maintain records.
- Ability to interpret relevant laws and policies.
- Ability to follow written and oral instructions.
- Ability to communicate tactfully with others.
Substitution: Business school or college-level credits from an accredited college or university will substitute for experience on a month-for-month basis for the required clerical experience.
Only education completed at the time of application will be credited. Education obtained outside of the United States must be comparable to a degree earned at a regionally-accredited college/university in the United States. In order to receive credit for the education, a foreign credential evaluation (FCE) must be provided. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.
Verification Requirement: In order to be given credit for your education, clearly list your education credentials on your application. As part of the hiring process, you may be asked to furnish documentation to verify your education to satisfy this education qualification requirement.
If available, please attach an electronic copy of your diploma and/or official transcript which shows the embossed seal or applicable FCE to your application. Or mail a photocopy of your documents to the following address: Department of Human Resources, 650 South King Street, 10th Floor, Honolulu, HI 96813.Copies will not be returned. Unofficial transcripts will not be accepted. All information on your documentation must be legible and complete in order to be given credit.
If you do not have your documentation to verify your education at this time, please note that if selected for the job, you will need to furnish verification documents in order to move forward in the hiring process.
License Requirement Possession of an appropriate valid driver's license (type 3/automobile), as required depending on the specific vacancy.
Education And Experience Evaluation In addition to meeting the above minimum qualifications, your application will be further evaluated. Your score will be based on the quality and quantity of your education, experience and/or other related job requirements and competencies applicable to the position. Failure to provide sufficient information may result in your application being rejected or your receiving a lower score.
Examination Weight Education and Experience Evaluation................................100%
Job Tags
Permanent employment, Full time, Temporary work, Work experience placement, Work at office, Monday to Friday,