Job Description
Position, Department: Box Office Clerk I, Advancement & Government Affairs
Type of Position: Part-time Temporary, Non-Exempt
Work Schedule, Hours per week: Varies depending on department needs, 12 hours per week
Pay Range: $15.34-$16.80 and determined based on relevant years of work experience.
Benefits Category: Partial benefits
Position Summary: Handle ticket sales, inquiries, and related tasks at the Midwest Trust Center’s (MTC’s) box office, providing exceptional customer service and efficient ticketing services and playing an important part in ensuring a seamless and enjoyable experience for patrons.
Required Qualifications To be considered for this position we will require an application, resume, and cover letter.
- Unofficial transcripts are required for all Adjunct faculty and Faculty positions.
Position Details: Job duties include but are not limited to: - Prepare the box office for window sales prior to events.
- Create a warm and welcoming environment for patrons by greeting them professionally as they arrive.
- Assist patrons with selecting and purchasing tickets for performances and events in the hour leading up to events.
- Display excellent customer service in providing information, addressing concerns, and giving directions to the general public at box office windows during events.
- Resolve ticket-related issues and assist patrons with seating preferences, accessibility, and special accommodations.
- Process and complete ticket orders in person at the box office window.
- Enter and correct data in ticketing software.
- Operate the box office will-call system, handling will-call requests and ensuring patrons receive their tickets promptly and efficiently.
- Balance the cash drawer at the end of each event in a timely and accurate manner.
- Remain up to date with event-specific information, as well as campus-wide events and schedules.
- Keep the box office area clean and organized.
- Duties and responsibilities, as required by business necessity, may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.
About JCCC: Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture – not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.
Equal Employment Opportunity: JCCC provides equal opportunities and equal access to all individuals. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran’s Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws.
Inquiries concerning JCCC's compliance with its nondiscrimination policies (including Title IX, Title VI and Section 504 inquiries) may be referred to a Title IX Coordinator (TitleIX@jccc.edu), or Director of Human Resources, or the Dean of Students and Learner Engagement at Johnson County Community College, 12345 College Blvd, Overland Park, KS 66210, 913-469-8500; or to Office for Civil Rights, Kansas City Office, U.S. Department of Education, One Petticoat Lane, 1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone: 816-268-0550,Facsimile: 816-268-0559, Email to: OCR.KansasCity@ed.gov.
Disclosure: If you need any assistance throughout the search process, please reach out to the HR Generalist for this position. In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.
If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email HR@jccc.edu.
Job Tags
Contract work, Temporary work, Part time, Work experience placement, Work at office, Shift work,