Job Description

We are looking for an Operations/Business Manager who will play all in as they run the smooth and efficient operation of our law firm. We are looking for someone who understands employee engagement, is obsessed with KPI's, enjoys making decisions based on data, and wants to make a position their own. Our Operations/Business Manager will work directly with the firm owner to oversee everything but the practice of law. This will include strategic and financial planning and goal setting, project management, as well as human resources functions, such as recruiting, hiring, onboarding, and performance reviews. The Parents Estate Planning Law Firm is a fast-growing estate planning law firm, looking for an Operations Manager to take us to the next phase of growth. This is a new position. We are looking forward to working with someone who will bring ideas to enhance our team and firm. This position offers excellent work-life balance as well as great benefits, including 4 weeks of PTO. Responsibilities:

• Oversee day-to-day operations of the firm, ensuring a productive and efficient work environment.
• Manage all non-legal support staff members.
• Manage all human resources functions, including recruitment, hiring, onboarding, and performance evaluations.
• Manage PTO and other requests from employees.
• Manage payroll.
• Cultivate and foster a continued positive organizational culture.
• Assist with financial management tasks and financial reporting, including budgeting and forecasting.
• Enhance team culture by offering monthly team trainings and inviting outside speakers
• Assist owners with creating Business plans and staff plans, looking ahead 1, 2, and 3 years.
• Facilities and office equipment management, coordinating with vendors and service providers, including Tech and Software, to negotiate pricing and contracts.

Qualifications:

• Bachelor’s degree in business administration, management, human resources, or a related field.
• Minimum of 5+ years of Management experience in a professional setting, with a focus on human resources.
• Strong understanding of HR practices, and office procedures.
• Strong financial management skills, including budgeting and billing.
• Excellent organizational, multi-tasking, interpersonal and communication skills.
• Proficient in Microsoft Office Suite and office management software.
• Experience with HubSpot, CRM, and CMS is a plus.
• Proven leadership and team management abilities.

About Company: The Parents Estate Planning Law Firm, PC is a fast-growing Estate Planning law firm located in Acton, MA. Our work is focused on the unique estate planning needs of both young families and empty nesters. We provide exceptional client service and high-quality legal services in the areas of wills, trusts, estates, and asset protection. We discuss sensitive topics that help clients create a better future for their families. Our role is to eliminate any feelings of stress and hesitation and provide clients with genuine peace of mind.

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