Job Description

At this time, Wayfair is unable to hire candidates that require visa sponsorship now or in the future for this position.

Who We Are

We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment.

The Retail Lab Logistics Lead will be an integral part of the Curated Brands & Stores team as we develop and implement the operations to scale our Physical Retail and Curation agenda. This role is based in Taunton, MA and will report directly to the Retail Lab Operations Manager.

What You’ll Do

• Work effectively with the Retail Lab manager to support all facility operations.
• Coordinate proper movement of product throughout the facility including, but not limited to receiving, processing, assembling, storage, etc.
• Delegate and assign tasks and targets while continually assessing the needs and performance of contract employees.
• Organize and conduct necessary training activities for the staff and workers.
• Maintain effective organizational standards across all zones.
• Assist visual team in redesigning mock space to support seasonal refresh.
• Adhere to the compliance of all legal and safety procedures ensuring the proper functioning and safe operations of all warehouse tools and equipment.
• Secure receiving facility at night
• Proactively manage workflow beyond assignments
• Build acumen related to Retail Lab logistics and facilities becoming a credible expert
• Additional responsibilities as assigned

What You'll Need

• 3+ years experience in product distribution/receiving/retail operations management preferred
• Knowledge of the safety and legal documentation processes for handling related warehouse activities (MSDS, Equipment checklist, BOL).
• Working understanding of Warehouse Management System and proficiency in Google Docs
• Should have excellent leadership and administration skills and abilities.
• Strong decision-making skills to effectively manage time and find resolutions
• Must be comfortable repeatedly lifting up to 75 pounds unassisted and maneuvering product 150+ pounds unassisted or via team lift.
• Able to read and comprehend English to ensure your safety and the safety of those working around you.
• Ability to work overtime as needed.

Massachusetts Applicants : I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice ( If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

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