Miracle-Ear is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. This vital position serves as the first point of contact for our customers, providing exceptional service both over the phone and in person, which greatly contributes to the overall satisfaction of our clients.
As a Patient Care Coordinator, you will play a key role in managing the customer journey by setting expectations and delivering a quality experience. Ideal candidates will have experience in customer service, office administration, or healthcare-related roles , although we welcome candidates from various backgrounds who are eager to help and possess strong people and organizational skills.
Key Responsibilities:
About Miracle-Ear:
For over 75 years, Miracle-Ear has been at the forefront of hearing aid innovation and customer care, supporting over 50 million individuals with hearing loss. With more than 1,500 retail locations across the U.S., we are committed to enhancing the quality of life of our customers through personalized solutions. Part of our mission includes giving back through the Miracle-Ear Foundation, as a portion of every hearing aid sale helps those in need within the community. We embrace diversity and foster a culture that empowers our customers to rediscover the joy of sound.
Requirements
Benefits
Paid Vacations, holidays and PTO
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