Pharmacy Support Representative
Location Cary, NC | Onsite
Compensation & Schedule
• $21.50–$22.00 per hour
• Monday–Friday, flexible shifts between 8:00 AM and 8:00 PM
ROLE IMPACT: As a Pharmacy Support Rep., you will play a crucial role in ensuring seamless communication and accurate processing of insurance and pharmacy claims for patients. Your work directly supports patient access to care and helps uphold service quality through effective documentation, call handling, and collaboration with internal teams.
KEY RESPONSIBILITIES
• Manage inbound calls from patients, clients, physicians, and payors for updates and service coordination
• Communicate with patients to gather and verify insurance information
• Accurately triage prescriptions to HUB providers or preferred pharmacies
• Enter communication records into Biologics’ Management Information System (MIS)
• Process pharmacy claims and interpret claim responses
• Support annual reverification projects and assist with related administrative tasks
• Respond to internal communications via chat and email
• Identify and report adverse events and product complaints to clinical teams
LICENSES & CERTIFICATIONS
• No licenses required but the client is open to candidates who have their Pharmacy Tech certification
CLINICAL SKILL SET
• Insurance verification
• Prescription triage
• Pharmacy claim processing
• Adverse event (AE) reporting
• Product complaint (PC) escalation
• Multichannel communication (calls, chat, email)
• Data entry into healthcare systems
• Healthcare customer service
• Workflow documentation
• Patient intake and follow-up
PREFERRED SKILLS
• Prior experience in patient services or healthcare customer support
• Ability to work independently in a fast-paced environment
• Strong attention to detail, communication, and professionalism
LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
#IRVING123
...supplies, forms and equipment at appropriate levels. Recognizes changing unit needs and... ...accurate operation of computer for order entry, data retrieval, charge entry, and... ...Office Manager or similar position in a healthcare setting or equivalent. Technical/Clinical...
Looking for a dynamic and exciting career in working for a Municipality while helping coordinate a diverse range of events? Do you have a passion for helping clients plan a successful wedding or event? The City of Leawood is seeking a motivated individual with experience...
...advancement opportunities.**Position Summary:**The ATE - Auto Glass Technician is a full-time position that owns day-to-day... ...communication.The position is responsible for repair, replacement, and installation of all vehicle glass. Position includes critical thinking/...
Role & Responsibilities : Review and analyze requirements and user stories Collaborate with Product Team and Development Team to develop effective test strategies and acceptance criteria Evaluate the product according to requirements, user stories, usability ...
...We are seeking a detail-oriented and analytical Junior Data Analyst to join our team. This role is responsible for transforming raw data into actionable insights that support strategic decision-making. The ideal candidate will have a strong foundation in data analysis...