Job Description

Primary Function

The entry level Risk Manager is responsible for identifying risks to the organization, ensuring patient, staff and visitor safety, providing advice and opinions related to threats to patient safety in an effort to protect the organization’s assets and resources.

The safety event Database Analyst element of the position creates responsibility for interpreting and analyzing patient safety data, developing and submitting reports, training staff on the use of the system, and generally maintaining the electronic patient safety reporting system database on a daily basis

A third significant function of the Risk Manager/Database Analyst is to act as the Professional Practice Evaluation Specialist (PPE Spec.) within the Provider Refinement Committee (PRC). This role is anticipated to utilize 10 – 16 hours of the work week, and involves maintaining all PRC files, training physician reviewers, assisting with the facilitation of referrals, tracking and communicating determinations and recommendations issued by the PRC, coordinating monthly meetings and developing the agenda, and assisting the Chair of the PRC as required.

Responsibilities: Risk Manager

• Under the supervision of the Director, Risk Management, the Risk Manager’s primary role is to ultimately provide a safe hospital environment by identifying, mitigating and reducing risk for all individuals within the organization.
• Promote and support the implementation of the Kent Hospital Risk Management Program.
• With adequate training and experience, serve as a resource for all staff and affiliated providers on medico-legal concerns.
• Investigate patient safety events reported through the electronic safety event reporting system.
• Conduct clinical analysis with immediate and appropriate response to any serious occurrence/complaint representing actual or potential patient, visitor, and/or employee injury.
• Assist the Director with analyzing allegations of professional liability and negligence made against the organization, and/or its providers and employees.
• Review documentation associated with patient safety events, including medical records, security reports, video, etc.
• Conduct interviews of employees, patients, families, physicians and others for details of patient safety events.
• Document chronological summaries of events and researches processes to identify opportunities for improvement.
• Participate in risk reduction strategies with the Risk Management Team.
• Perform oversight of product recalls, medical device failure tracking and medical device event reporting to the FDA.
• Collaborate with the Safety Officer to assist with disaster management and preparedness from a risk perspective. Coordinate the activities of the bi-monthly Environment of Care Committee meeting.
• With adequate training and experience, acts in the Professional Practice Evaluation Specialist role (PPE Spec.) within the Provider Refinement Committee (PRC), assisting with the facilitation of referrals, determinations and recommendations issued by the PRC.
• Maintain PRC files, coordinate monthly PRC meetings and assist the PRC Chair as needed.

Responsibilities: Database Analyst

• Perform daily patient safety event data analysis to identify trends and drive change through continuous process improvement.
• Collaborate with Risk Management staff to coordinate Apparent Cause Analysis related to sentinel and significant patient safety events and near miss events.
• Create detailed, yet user-friendly event trend reports.
• Maintain the electronic reporting system databases as directed by the Department Director. These responsibilities include: setting up and editing accounts, adding locations and services, updating users’ roles and locations, running system diagnostics, editing basic system configurations, problem solving, trouble shooting and communication with RL Datix related to upgrades and changes to the system.
• Facilitate training on the electronic reporting system for Kent and CNE employees who require access to the system.
• Track patient safety event reports and ensure timely completion of follow-up actions in the electronic reporting system.
• Communicate regularly with the Risk Management staff and hospital Senior Leadership to ensure awareness of significant clinical events in real time.
• Produce patient safety work product reports for Director and other hospital leaders for the electronic reporting system databases.
• Coordinate delivery of complete and accurate patient safety events for external reporting to a qualified patient safety organization to maintain protection from discovery.
• Coordinate the activities of the monthly High Reliability Organization meeting.
• Perform all other database related duties as assigned.

Responsibilities: PRC Facilitator (PPE Specialist):

• maintaining all PRC files,
• training physician reviewers,
• assisting with the facilitation of referrals,
• tracking and communicating determinations and recommendations issued by the PRC,
• coordinating monthly meetings and developing the agenda,
• and assisting the Chair of the PRC as required.

Job Qualifications and Specifications

• Experience in a clinical discipline required.
• Bachelor’s degree or Nursing degree preferred.
• Information Management and/or statistical analysis skills required.
• Three or more years of experience working with information database and reporting applications required.
• Experience in a Healthcare setting and/or previous Risk Management experience preferred.
• Expected to work towards CPHRM (Certified Professional in Healthcare Risk Management) certification within 2 years of employment.
• High energy, organized, persistent, analytical and creative individual with strong communication, interpersonal and systems thinking skills.
• Able to function independently, effectively and efficiently in a stressful and dynamic work environment.

Care New England Health System (CNE) and its member institutions—Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center—are trusted organizations fueling the latest advances in medical research, attracting the nation’s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

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