Job Description
Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s—Infinite Possibilities. One Family.
Purpose Statement The Sales Coordinator is a seasoned Sales Representative with cake decorating experience who conducts sales out in the field via face-to-face interactions with both potential and existing customers. They are responsible for offering the best possible customer experience as well as providing hands-on explanations of any new or updated products when necessary. Their excellent social skills allow them to foster strong relationships in the field or via telephone.
The Sales Coordinator is responsible for leveraging sales experience by strengthening customer relations and growing profitable sales along with developing new business.
Key Accountabilities And Outcomes - Ensure high levels of customer satisfaction through excellent sales service
- Services existing accounts, obtains sales orders
- Establishes new accounts by planning and organizing work schedule to call on existing or potential new sales accounts and other trade factors
- Keeps management informed by submitting Sales Force Log activities and reporting results such as call reports and work plans
- Uses baked products and food decorating skills to create finished cakes and other bakery-type products
- Applies decorating techniques using Hanan Products Icings and Fillings and other materials
- Creates and revises cake designs based on recommendations from HP Management
- Recommends and suggests new ideas for flavors, products, etc. and changes in products, services and policy by evaluating results and competitive developments
- Good organizational and communication skills
- Supports compliance activities including GMPs and procedures
- Communicates with co-workers, supervisors and customers in a professional and courteous manner
- Other duties as assigned as necessary
- Travel as needed
Knowledge, Skills, And Experience - Must have a high school diploma or general education degree (GED)
- 2+ years’ experience in grocery, retail, food service or related industries in a direct sales, customer service, delivery, or other related position
- Self-motivated, able to take initiative in decision making.
- Punctual and reliable in their work attendance.
- Possess solid math, and analysis skills.
- Strong written and verbal communication skills (interpersonal skills)
- Demonstrated problem-solving skills and trouble-shooting skills
- Demonstrated ability to multitask and work under pressure
- Strong decision-making skills
- Demonstrated ability to work in a team atmosphere
- Strong PC proficiency to include Microsoft Office Word, Excel, PowerPoint (Access preferred)
- Must have the ability to read and interpret documents written in English.
- Must have the ability to write simple correspondence and effectively communicate information in one-on-one and small group situations to customers, other employees in the organization and vendors.
- Previous cake decorating experience required.
Physical Requirements - Moderate degree of physical activity and coordination required.
- Must be able to lift up to 50 pounds.
- Extended standing and moderate walking.
- Continuous pushing/pulling/lifting/reaching/grasping/squeezing.
- Vision requirements: Requires distance vision, color visions, peripheral vision, depth perception and ability to focus.
Compensation In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.
Annual Range/Hourly Rate $53,725.03 - $72,686.80
Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.
Job Tags
Hourly pay, Local area, Shift work,