Job Description

The application window is expected to close on: August 5, 2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team:

Our team is dedicated to fostering talent and improving sales capabilities across Cisco's workforce. We support new talent onboarding of early-in-career and sales professionals, ensuring a smooth and effective integration into the company. Additionally, we provide onboarding for non-technical roles within GTM, aimed at upskilling employees to deliver greater value to customers. Another key initiative of the team is the execution of a comprehensive year-round sales readiness plan, beginning with the enablement experience at GSX and continuing throughout the fiscal year, to ensure continuous growth and alignment with Cisco's strategic objectives.

Your Impact:

As a  Sales Enablement Instructional Designer , you will build  AI-driven, engaging learning experiences that simplify complex solutions and enhance sales performance. Using  instructional design ,  storytelling , and  adaptive tools , you’ll deliver scalable training programs that empower Cisco’s sales teams to excel globally. This is a unique opportunity to make a significant impact in a fast-paced, inclusive, and innovative environment.

What You’ll Do:

1. Learning Design & Development

• Create engaging and inclusive learning experiences, including e-learning modules, workshops, virtual sessions, and micro-learning resources, tailored to diverse global audiences. 
• Design content using proven instructional design frameworks (e.g., ADDIE, SAM) and adult learning principles to ensure relevance and accessibility. 
• Develop role-based learning paths that address the unique skills, tools, and resources needed across various sales teams. 

2. AI-Driven Innovation in Learning 

• Leverage AI technologies to deliver personalized and adaptive learning experiences that drive efficiency and retention. 
• Innovate with AI-powered tools, such as virtual coaching assistants, chatbots, and data-driven recommendations, to enhance the learner journey. 
• Stay ahead of emerging AI trends and tools to continually improve Cisco’s learning programs and delivery methods. 

3. Content Creation & Knowledge Sharing 

• Collaborate with subject matter experts and stakeholders to translate complex topics into simple, actionable, and engaging learner content. 
• Ensure all enablement assets—including playbooks, product guides, and competitive insights—are accurate, up-to-date, and aligned with Cisco’s global messaging. 
• Build and maintain a robust content library that is easily accessible and tailored to meet the needs of diverse sales teams. 

Minimum Qualifications : 

• Bachelor’s degree in Instructional Design, Learning & Development, Education Technology, or a related field; Master’s degree preferred. 
• 7+ years of experience in instructional design, e-learning development, or learning and enablement roles in a global organization. 
• Expertise in developing inclusive and engaging learning solutions that resonate with diverse audiences. 
• Proficiency with learning development tools (e.g., Articulate 360, Adobe Captivate, or similar) and learning management systems. 
• Familiarity with AI-driven learning solutions, adaptive learning technologies, or data analytics in learning. 

Preferred Qualifications : 

• Experience working in a sales enablement or B2B technology environment. 
• Certification in instructional design, learning technologies, or project management (e.g., CPLP, ATD, PMP). 
• Excellent communication and collaboration skills, with the ability to build strong relationships across cultures, teams, and geographies. 
• Creative and innovative mindset, with the ability to simplify complex ideas into impactful learning experiences. 
• Strong analytical skills with a focus on data-driven decision-making and program evaluation. 

#WeAreCisco 

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Cisco is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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