Service Advisor Job at Earl Stewart Toyota, Lake Park, FL

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  • Earl Stewart Toyota
  • Lake Park, FL

Job Description

Earl Stewart Toyota is hiring and we want to talk to you! About Us Working at Earl Stewart Toyota means you have a true career path to follow... even if it leads you beyond our company to a new field or career. We innovate. We learn from our team members to grow as an organization. We know what we don't know... this is why be practice reverse-mentoring (some of us older guys have a lot to learn) and use employee self-evaluations. We are a car dealership, that's true... but we are more than that. We are 150+ human beings ranging in age from 21 to 76, men and women from almost every imaginable background. We have recently adopted a non-smoking workplace policy. We operate under a sound ethical code. We belong in the 21st century. We are Earl Stewart Toyota.

WE OFFER:

* Paid Vacation

* 401K

  • Life Insurance provided by company
  • Health, Dental and Vision Insurance
  • Disability Insurance
  • Use of company yacht
  • Family Fund
  • Personal Days
  • Wellness program
  • Paid Maternity/Paternity Leave
  • Pet Bereavement

RESPONSIBILITIES:

  • Learn and internalize Earl Stewart Toyota's customer experience policy: The Earl Stewart Code
  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

REQUIREMENTS:

  • Proven record of achieving exceptional Customer Satisfaction
  • Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
  • Above average energy level
  • A desire for a long term career with a growing organization
  • Personal and professional integrity
  • ADP computer experience a plus

Job Tags

Full time,

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