Service Advisor Job at Midas of Richmond, Richmond, VA

dkxzRFU0ZEpTdUE4aHZvSHVRQ0F5MnA1K2c9PQ==
  • Midas of Richmond
  • Richmond, VA

Job Description

Midas of Richmond cares about our community, and we strive to create the best possible experience for our customers. The Service Advisor is the face and personality of our shop. As a Service Advisor, you are integral to our success because you are the bridge between our customers and technicians. You are a crucial part of our team's success and critical to building long-term relationships with our customers.

Our team is the highest performing in the Midas brand, and to join our team you should possess great communication skills and have a working knowledge of the basics of auto repair and maintenance.

The following characteristics are critical for this role: 

  • Personable 
  • Able to build relationships
  • Work independently of others
  • Work collaboratively at times with peers
  • Motivated
  • Communication
  • Follow-through
  • Prior Service writing experience required

Key responsibilities include, but are not limited to:

  • Handle customer calls and interactions
  • Explain recommended service and the reasoning for that recommendation
  • Source and price necessary parts and labor
  • Find solutions for our customers
  • Support multiple stores
  • Build relationships with customers

Twenty-five years ago, Mark Smith left his corporate job and bought his first Midas store. Today, Midas of Richmond (MOR) operates five stores in the Central Virginia region. There have been many changes over the years, but two aspects have remained constant.
Creating Positive Experiences for MOR Customers
This is the cornerstone of the success of the business and why MOR has managed to build a long list of loyal customers since the doors first opened in 1998.
Commitment to Serving Communities in Central Virginia
Mark’s passion for community service is why you may be familiar with the business in the first place.

Job Tags

Full time,

Similar Jobs

Advantmed

Record Retrieval, Contact Center Representative Job at Advantmed

 ...Job Title: Contact CenterRepresentative Department: Record Retrieval, Contact Center Eligibility: Applicants must be eligible...  ...We are looking for motivated individuals to join our team as Remote Contact Center Representatives. This exciting opportunity allows... 

Enterprise Mobility

Management Trainee Intern Job at Enterprise Mobility

 ...the internship will help you stand apart from the crowd, and will be more than just a line on your resume.From day one as a paid intern with Enterprise, you'll learn what it takes to run a successful business and acquire highly marketable skills in management. Our university... 

City National Bank

Treasury Analyst Job at City National Bank

 ...understanding Formulas and Functions, Pivot Tables, and Charts and Graphs. Additional Qualifications CFA or CFA Candidate preferred MBA or advanced degree in a related field preferred Excellent interpersonal, verbal and written communication skills to effectively... 

Freshpoint

Non CDL Local Delivery Truck Driver Job at Freshpoint

 ...Department of Transportation (DOT) regulations and Sysco policies and proceduresEducation: High School or GED or equivalent Experience:One year route delivery experience or applicable background driving a straight truck Valid Driver's LicenseMust be able to... 

Deephealth

Technical Writer Job at Deephealth

Job Description: Job Title: Technical Writer Reports to: Head of Delivery & Implementation FLSA Status: Exempt Job Summary We are seeking a detail-oriented Technical Writer to join our Operations team. The primary responsibility of this role will be to...