Service Advisor Job at Midas of Richmond, Richmond, VA

dkxzRFU0ZEpTdUE4aHZvSHVRQ0F5MnA1K2c9PQ==
  • Midas of Richmond
  • Richmond, VA

Job Description

Midas of Richmond cares about our community, and we strive to create the best possible experience for our customers. The Service Advisor is the face and personality of our shop. As a Service Advisor, you are integral to our success because you are the bridge between our customers and technicians. You are a crucial part of our team's success and critical to building long-term relationships with our customers.

Our team is the highest performing in the Midas brand, and to join our team you should possess great communication skills and have a working knowledge of the basics of auto repair and maintenance.

The following characteristics are critical for this role: 

  • Personable 
  • Able to build relationships
  • Work independently of others
  • Work collaboratively at times with peers
  • Motivated
  • Communication
  • Follow-through
  • Prior Service writing experience required

Key responsibilities include, but are not limited to:

  • Handle customer calls and interactions
  • Explain recommended service and the reasoning for that recommendation
  • Source and price necessary parts and labor
  • Find solutions for our customers
  • Support multiple stores
  • Build relationships with customers

Twenty-five years ago, Mark Smith left his corporate job and bought his first Midas store. Today, Midas of Richmond (MOR) operates five stores in the Central Virginia region. There have been many changes over the years, but two aspects have remained constant.
Creating Positive Experiences for MOR Customers
This is the cornerstone of the success of the business and why MOR has managed to build a long list of loyal customers since the doors first opened in 1998.
Commitment to Serving Communities in Central Virginia
Mark’s passion for community service is why you may be familiar with the business in the first place.

Job Tags

Full time,

Similar Jobs

Jianghu education

ESL online teachers (Filipino) are wanted Job at Jianghu education

 ...usual available time, those who offer more availability will be considered more Hello teachers,We are an online language tutoring platform based in China. Now looking for Filipino ESL teachers to teach ESL course online, most lessons are 1 on 1, you will teach the same... 

Great Plains Protection Agency

Security Officer Job at Great Plains Protection Agency

 ...Great Plains Protection Agency in Oklahoma City, OK is accepting applications for Security Officer(s). We serve the Greater Oklahoma City Metro. Our ideal candidate is a self-starter, motivated, reliable, and teachable. Responsibilities Ensure a safe and secure environment... 

Phillips 66

Field Technician, Greeley Midstream Job at Phillips 66

 ...operation and natural gas compression. ~3 or more years of oil and gas operations experience Compensation Range:...  ...miles of pipelines that transport crude oil from oil fields to refineries and finished products from refineries to storage terminals. We... 

BOEING

Senior Manufacturing Manager Job at BOEING

 ...Airplanes (BCA) is seeking Senior Manufacturing Operations Managers (Level L) to support the Electrical Systems Responsibility Center...  ...such as the P8A, 767 Tanker. Our commitment extends beyond production; we provide essential emergent support for new airplane... 

Peraton

Cyber Security Engineer Job at Peraton

 ...secures Enterprise directed systems throughout the GCC AOR and internal services. Sensor Operation and Management. The GCC uses...  ...understanding of data transport, encryption, networking, IT systems, and cybersecurity fundamentals. Ability to work shift hours SCA / Union...