Service Advisor Job at Midas of Richmond, Richmond, VA

dkxzRFU0ZEpTdUE4aHZvSHVRQ0F5MnA1K2c9PQ==
  • Midas of Richmond
  • Richmond, VA

Job Description

Midas of Richmond cares about our community, and we strive to create the best possible experience for our customers. The Service Advisor is the face and personality of our shop. As a Service Advisor, you are integral to our success because you are the bridge between our customers and technicians. You are a crucial part of our team's success and critical to building long-term relationships with our customers.

Our team is the highest performing in the Midas brand, and to join our team you should possess great communication skills and have a working knowledge of the basics of auto repair and maintenance.

The following characteristics are critical for this role: 

  • Personable 
  • Able to build relationships
  • Work independently of others
  • Work collaboratively at times with peers
  • Motivated
  • Communication
  • Follow-through
  • Prior Service writing experience required

Key responsibilities include, but are not limited to:

  • Handle customer calls and interactions
  • Explain recommended service and the reasoning for that recommendation
  • Source and price necessary parts and labor
  • Find solutions for our customers
  • Support multiple stores
  • Build relationships with customers

Twenty-five years ago, Mark Smith left his corporate job and bought his first Midas store. Today, Midas of Richmond (MOR) operates five stores in the Central Virginia region. There have been many changes over the years, but two aspects have remained constant.
Creating Positive Experiences for MOR Customers
This is the cornerstone of the success of the business and why MOR has managed to build a long list of loyal customers since the doors first opened in 1998.
Commitment to Serving Communities in Central Virginia
Mark’s passion for community service is why you may be familiar with the business in the first place.

Job Tags

Full time,

Similar Jobs

Boys & Girls Clubs of Hutchinson

Avenue A Site Vision Leader Job at Boys & Girls Clubs of Hutchinson

 ...welcome and comfortable at the club # Provide guidance and role modeling to members Program Implementation # Plan activities that...  ...Habits, Learning Center, Computer lab, Gym, Games Room, Arts, Teen Center, Power Hour etc. # Post and follow a weekly lesson plan... 

Securitas Security Services USA, Inc.

Security Supervisor Job at Securitas Security Services USA, Inc.

**Security Supervisor**Wage: $20.25/ hour**Job Requirements:**+ Must have a valid driver's license.+ Required shift: Monday-Friday, 8:00 AM - 4:00 PM.+ Position is part of a team of three officers.**ESSENTIAL FUNCTIONS**+ Functions as a supervisor of Security Officers... 

DBA

Sales Development Representative II (ABM Focus) Job at DBA

 ...The Role We are seeking a Sales Development Representative II (SDR II) to be the front line of our Account-Based Marketing (ABM) strategy . This is an outbound-only role focused on engaging targeted accounts, identifying decision-makers, and building the relationships... 

Allen Institute

Research Associate I - Microscopy Imaging & Spatial Transcriptomics Job at Allen Institute

Research Associate I Microscopy Imaging & Spatial TranscriptomicsThe mission of the Allen...  ...to image quality control and analysis, assist with laboratory operations, provide...  ...related fieldBasic knowledge of microscopy, neuroscience, or cell biologyPreferred Education... 

JPS Tech Solutions LLC

UX/UI Designer Job at JPS Tech Solutions LLC

 ...Job Title: UX/UI Designer Location: Indianapolis, IN 46204 Employment Type: Contract (with possibility of extension) About the Role: We are seeking an experienced UX/UI Designer with 12+ years of experience to join our team on a contract basis. In this role...