Service Advisor Job at Midas of Richmond, Richmond, VA

dkxzRFU0ZEpTdUE4aHZvSHVRQ0F5MnA1K2c9PQ==
  • Midas of Richmond
  • Richmond, VA

Job Description

Midas of Richmond cares about our community, and we strive to create the best possible experience for our customers. The Service Advisor is the face and personality of our shop. As a Service Advisor, you are integral to our success because you are the bridge between our customers and technicians. You are a crucial part of our team's success and critical to building long-term relationships with our customers.

Our team is the highest performing in the Midas brand, and to join our team you should possess great communication skills and have a working knowledge of the basics of auto repair and maintenance.

The following characteristics are critical for this role: 

  • Personable 
  • Able to build relationships
  • Work independently of others
  • Work collaboratively at times with peers
  • Motivated
  • Communication
  • Follow-through
  • Prior Service writing experience required

Key responsibilities include, but are not limited to:

  • Handle customer calls and interactions
  • Explain recommended service and the reasoning for that recommendation
  • Source and price necessary parts and labor
  • Find solutions for our customers
  • Support multiple stores
  • Build relationships with customers

Twenty-five years ago, Mark Smith left his corporate job and bought his first Midas store. Today, Midas of Richmond (MOR) operates five stores in the Central Virginia region. There have been many changes over the years, but two aspects have remained constant.
Creating Positive Experiences for MOR Customers
This is the cornerstone of the success of the business and why MOR has managed to build a long list of loyal customers since the doors first opened in 1998.
Commitment to Serving Communities in Central Virginia
Mark’s passion for community service is why you may be familiar with the business in the first place.

Job Tags

Full time,

Similar Jobs

Censeo Consulting Group

Consultant - Department of State Job at Censeo Consulting Group

 ...Consultant Department of State (DOS) The Position: We are seeking driven, thoughtful candidates with experience in process improvement, technology enablement, survey design, monitoring and evaluation, and compliance to support impactful initiatives for our Federal... 

DLM Pro

Class A CDL Local Driver - Home Daily Job at DLM Pro

 ...Home Daily Class A CDL Driver $1,200/week No Touch Freight Full-Time + Benefits (Chicago, IL) Position Overview We're hiring...  ...competitive weekly pay, and the comfort of sleeping in your own bed every night. This is a direct-hire, full-time role offering long-term... 

Carroll University

Director of Institutional Research Job at Carroll University

 ...Director of Institutional Research Carroll University Description: At Carroll University, we are committed to identifying...  ...requests from internal and external stakeholders, including the development of datasets and narratives to support grant proposals, accreditation... 

Indiana University

Videographer Job at Indiana University

 ...align with strategy and objectives. Maintains inventory of filming equipment, including editing lab equipment, lenses, lights, and cameras; performs basic and more complex equipment repairs. Seeks input from peers and stakeholders on a variety of videography projects... 

Code To The Future

Role Model Job at Code To The Future

 ...Role Model Location: In-person (Dallas Fort-Worth Metroplex) Employment: Part-Time The Role Model position provides a unique opportunity to teach students how to play chess in a challenging and fun after school environment. This after school program was founded...