Need tech support in Salisbury, MD? You're it. LaSalle Network is hiring a Service Desk Specialist for a contract role through the end of June. You’ll be taking on a steady flow of tickets (think 20–40 a day), solving everyday tech issues, and helping end users feel like they’ve got their own IT superhero. This is an onsite role, and we’re looking for someone who can jump in, pick up the phone, and get it done.
Service Desk Specialist Responsibilities:Troubleshoot tech problems over the phone, email, and outbound calls
Use Cherwell and IAM to track and resolve 20–40 tickets per day
Provide in-person deskside support for issues that need more than remote magic
Keep documentation clear, consistent, and updated
Help users solve problems with patience, positivity, and professionalism
Service Desk Specialist Requirements:
Help desk or IT support experience (you’ve done this before)
Comfortable working with ticketing tools—bonus if it’s Cherwell
Solid multitasker who can stay calm under pressure
Strong communicator and all-around team player
Must be onsite in Salisbury, MD
Available now through the end of June
It’s a short-term role with a big opportunity to grow your experience and work with a team that knows how to move fast. Sound like your kind of challenge? Apply today!
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