Job Description

Join Our Team as a Service Technician

Are you a hands-on problem solver with a passion for technology and mechanics? Do you enjoy troubleshooting, repairing, and working with cutting-edge equipment? If so, we have an exciting opportunity for you!

Position: Service Technician

Department: Service

Location: Opportunity Avenue, Chambersburg, PA 17201

Employment Type: Full Time / Non-Exempt

Reports To: Service Manager

Salary: $50,000 - $65,000 + Full Benefits

What You’ll Do:

• Disassemble, test, troubleshoot, repair, reassemble, and validate our CCTV pipe inspection equipment.
• Maintain accurate service records, forms, and logs.
• Perform component-level repairs with excellent soldering skills.
• Commission and train customers on vehicle operation, including final stage testing.
• Travel as needed for on-site repairs and technical support.
• Hold a valid passport for potential travel.
• Work within our ERP/Service software system for processing tasks.
• Collaborate with Inventory Control to ensure accurate material transactions.
• Provide high-level troubleshooting assistance to customers over the phone.
• Perform other duties as assigned by management.

What We’re Looking For:

• Education: One or two-year Technical School certificate/diploma required.
• Experience: 1-3 years of relevant experience preferred.
• Technical Skills: Ability to read and understand schematics and drawings for troubleshooting.
• Physical Requirements: Ability to lift up to 75 lbs.; must pass a background check and drug test.
• Additional Requirements: Valid driver’s license; proficiency in Microsoft Office applications (Word, Excel, Access); CAD experience is a plus.

Skills Needed:

• Strong analytical and mechanical problem-solving abilities.
• Excellent customer service and communication skills.
• Ability to interpret and execute instructions from written, oral, or diagram form.
• Quality-focused with strong work ethics and teamwork mentality.
• Reliable, punctual, and dedicated to delivering exceptional service.

What We Offer:

• Competitive salary ($50,000 - $65,000) with full benefits package.
• A supportive work environment with opportunities for career growth.
• Hands-on experience with innovative technology and tools.
• Exciting travel opportunities for on-site technical support and training.
• A company culture that values teamwork, innovation, and dedication.

Ready to Apply?

If you’re ready to take your career to the next level and work in an exciting, hands-on environment, we want to hear from you! Apply today and become part of our expert service team.

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