Job Description

Applications are accepted until further notice.

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

Who You’ll Work With

As a Site Reliability Engineer (SRE), you will collaborate closely with software development teams and operations staff to ensure the reliability, availability, and performance of the company's software systems and infrastructure. Your role bridges the gap between software engineering and operations.

What You’ll Do

• System Reliability : Work with development teams to design and implement scalable, maintainable systems, continuously seeking improvements and optimizations in infrastructure and application architecture.
• Automation : Build and maintain tools and scripts for automating repetitive tasks, deployment processes, monitoring, and incident responses, reducing manual interventions and minimizing human errors.
• Incident Management : Participate in on-call rotations, respond to incidents and service outages, promptly investigate and resolve system issues, and conduct post-mortems to prevent future incidents.
• Monitoring and Alerting : Establish and maintain monitoring and alerting systems to proactively identify potential issues, ensuring timely notifications to relevant teams during critical situations.
• Capacity Planning and Performance Optimization : Monitor system performance, identify bottlenecks, collaborate with engineering teams for performance optimization, and plan for future growth.
• Documentation : Develop and maintain comprehensive documentation for system configurations, processes, and troubleshooting procedures to enhance knowledge sharing and team efficiency.

Who You Are

An SRE who demonstrates exceptional communication and collaboration abilities, coupled with a genuine enthusiasm for tackling complex challenges. The ideal candidate will exhibit outstanding organizational skills and the ability to manage their time efficiently.

As a process-driven individual, you will have a fervent desire to streamline and enhance existing procedures. Your adeptness in time management will empower you to effectively prioritize tasks and deliver high-quality work within set deadlines.

Join our team and apply your passion for problem-solving to create innovative software solutions that make a difference.

Minimum Qualifications

• Open to a recent or upcoming graduate with a master’s degree in computer science, engineering, or a related technical field, or a bachelor’s degree graduate with 3 years of relevant experience, or a candidate with equivalent practical experience in lieu of degree.
• Knowledgeable in cloud platforms such as AWS, Google Cloud, or Azure, and familiar with containerization technologies like Docker and Kubernetes.
• Proficient in using infrastructure-as-code tools like Terraform and Ansible for automation and configuration management.

Preferred Qualifications

• Experienced in software development with proficiency in programming languages like Python, Go, or Java.
• Familiar with monitoring and logging tools such as Prometheus, Grafana, DataDog , and ThousandEyes .
• Understands networking principles and protocols.
• Capable of working collaboratively in a fast-paced, dynamic environment with excellent problem-solving skills.

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (40 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

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