Sports-Minded Customer Service Agent Job at Najlaa Solutions, Inc., Dessau, TX

dDdJR1VZOUlTdWMvaXZzSHVnV0R4V0Z4K3c9PQ==
  • Najlaa Solutions, Inc.
  • Dessau, TX

Job Description

Our Sports-Minded Customer Service Agents are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. 

Upon joining our goal-driven, energetic team, the Customer Service Agent will receive two weeks of intensive hands-on training to become a resident expert in…

  • The products and services available 
  • Austin market demographics
  • Consultative sales techniques
  • Account activation, delivery methods, and installation details
  • Proper compliance procedures and handling of confidential customer information
  • And more!

The training does not stop there either! Our firm is extremely passionate about ongoing personal and professional development, which is why we actively participate in virtual networking sessions, attending conferences from industry-leading executives, and daily practice scenarios. 

As our Sports-Minded Customer Service Agent you will use a lead-based system to meet with customers. The primary objective of each customer interaction is to greet, qualify, recommend, and close, so our Customer Service Agent must be hospitable, professional, understanding, and active listeners. You will also…

  • Follow all CDC and local mandates while working with customers. Your safety and the customer's are our top priority, and we will not compromise that 
  • Accurately complete, send, and file product and service order forms in accordance with our privacy and confidentiality guidelines
  • Be encouraged to evaluate our current onboarding and training procedures, determine ways to improve the customer relationship, solidify the sales cycle, etc. 
  • Work with fellow team members within the customer service department to set attainable customer outreach and acquisition targets 
  • Enforce our values and exemplify them through every interaction between you and a customer, fellow team member, and client

You will be successful if you…

  • Have at least 1-2 years of experience in a customer service, sales, or client-facing position. Individuals with retail or hospitality experience perform exceptionally well due to their excellent communication and problem-solving skills 
  • Take pride in your achievements. You always give 100% and embrace challenges with open arms. Don’t worry, our team will be there if you need help 
  • Have a sense of humor. Let’s face it. In this day and age, we should all try to laugh a little more and enjoy the moment.
  • Believe in your ability to make a difference. Whether that is working one-on-one with a customer or taking part in one of our charity events
  • Are results-focused, but also on the right way to get them. We will not ever compromise our value and integrity, and we expect the same from our employees

Job Tags

Full time, Local area, Immediate start, Remote job,

Similar Jobs

Rapido LLC

Amazon DSP-Delivery Driver & Driver Helper NEEDED Job at Rapido LLC

 ...Rapido LLC is an Amazon Delivery Service Partner (DSP) looking for enthusiastic, team players to deliver Amazon packages....  ...strive to get every Amazon order to the customers door step on-time. We offer full, part-time, and seasonal opportunities. Job Description... 

Starbucks

store manager Job at Starbucks

**Now Brewing - Future Leaders! #tobeapartner**Starbucks is known for developing extraordinary leaders who drive business success by...  ...you inspire others to do the same.Benefit Information (Our Store Managers bring the Starbucks experience to life by managing store... 

Leidos

Radar / Electronic Warfare Computer Engineering Section Manager Job at Leidos

**Description**Looking for an opportunity to make an impact?**IMMEDIATE OPPORTUNITY**At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our... 

BakerStreet Steakhouse

Event Coordinator Job at BakerStreet Steakhouse

 ...Fort Wayne, IN Employment Type: Full-Time Salary: $35,000.00 - $40,000.00 Job Description Talking to clients about their events and ensuring a happy outcome for the client Being able to accommodate guests on caterings and party room reservations Leading... 

RadNet Ventura (Rolling Oaks Radiology)

Medical Receptionist Job at RadNet Ventura (Rolling Oaks Radiology)

 ...facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency...  ...property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal...