Job Description

Interviewing NOW for a System Administrator I, Tier I Help Desk group. 
TS/SCI with POLYGRAPH clearance required.

Hours - Friday – Monday, 8pm-6am

Key Responsibilities:
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Mandatory Skills:  
Customer Service

Requirements:
HS or GED and 10 yrs OR
BS and 5 yrs
** IAT Level 1 certificate is required within 6 months of start date.
Must be a US Citizen.

Approximate Salary Range: $84,000- $90,800

Apply to dmagruder@flashtg.com or through our website at
or

401(k) with 6% company match - VESTS IMMEDIATELY
Medical Insurance (with HSA and HRA options)
Dental and Vision Insurance
Life and Disability Insurance
Complimentary Identity Theft Protection
Tuition/Certification Reimbursement
Paid Time Off 
Referral bonuses
And more!

 

Job Tags

Immediate start, Worldwide,

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