Job Description

Position Overview: This is an opportunity to grow with a young, vibrant, and purpose-driven world-class organization. Join the dynamic team at one of the most anticipated new museum openings, as recognized by Smithsonian Magazine. As our Tourism & Group Sales Manager, you'll build our approach to group sales from the ground up, playing a pivotal role in creating sustainable museum revenue & traffic. Reporting to the Director of Marketing & Growth, you will spearhead business development and collaborate with the Programming team to offer groups unique & educational experiences that advance our mission & purpose, building our reputation as a top tourism destination.

Major Tasks and Responsibilities:

• Design & execute our approach to Group Sales by identifying & pursuing high potential opportunities across local, national & international markets.
• Lead sales in the Tour and Travel market, managing relationships with tour bus operators, OTAs (Online Travel Agencies), DMOs (Destination Marketing Organizations), CVBs (Convention and Visitors Bureaus), etc.
• Drive new business development and maintain existing relationships through effective communication and networking.
• Represent the Museum at various trade shows and meetings.
• Assist the Visitor Experience team in organizing group bookings to enhance museum traffic flow, welcome arriving groups, facilitate the check-in procedure, and collaborate with tour operators and leaders.
• Analyze market trends, recommend new sales opportunities, and manage group bookings to ensure an optimized visitor experience.
• Handle account management, ensuring all financial transactions are processed efficiently.
• Ensure that group services are strategically aligned with Museum mission and optimized for profitable group business.
• Other duties as assigned.

Experience / Qualifications / Requirements

• Bachelor’s Degree preferred, with at least five years of experience in sales, preferably in hospitality or cultural arts.
• Strong communication, collaborative, and time management skills.
• Customer centric mindset.
• Financial acumen.
• Agile and comfortable working in a fast paced, adaptive environment.
• Experience with CRM (Customer Relationship Management) and POS (Point Of Sale) systems is a plus.
• Must possess a valid driver’s license and own transportation.

Work Setting: 

• This is a full-time, on-site position with G&A Museum Operations Mantua, LLC, based at the Edelman Fossil Park & Museum headquarters, in Mantua Township, NJ 
• The role will require evening and weekend work.
• Some travel will be necessary (e.g. Tour Group Operation conventions). 
• Working outdoors, on occasion, for events and other functions is required.
  
   

Start Date: ASAP 

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About Leadership 

Dr. Kenneth Lacovara , Founding Executive Director, has unearthed some of the largest dinosaurs ever to walk the earth, including the massive 65-ton Dreadnoughtus, which appeared in the recent film Jurassic World: Dominion. He is a recipient of The Explorers Club Medal, the highest honor in exploration. He is a TED speaker, recipient of a Nautilus Book Award, co-recipient of a Telly Award, and author of the bestseller, Why Dinosaurs Matter (Simon & Schuster.) His research has been featured three times in Discover magazine’s 100 Top Science Stories of the Year, and he has appeared in over 20 television documentaries. He is the former founding dean of the School of Earth & Environment of Rowan University. He founded the Green Jobs Academy, which helps workers retool for careers in green energy and other sustainable fields. And he serves on the Scientific Advisory Board of Colossal Biotechnology, a CRISPR-based company endeavoring to resurrect the wooly mammoth and other recently extinct species. 

Heather Kang , Director, Marketing and Growth Heather Kang is a CMO/ President/ eCommerce & Digital Executive in the consumer-packaged goods sector. She is a growth and demand strategist, driving digital transformation & business impact in Fortune 500 companies including Stanley Black & Decker, Mars Wrigley, and McCormick & Company. Heather pioneered breakthrough initiatives including Direct to Consumer, Owned Digital Properties, Global Content and the strategic prioritization of Global eCommerce retailers. She is well known for building highly engaged, global cross-functional teams bridging Sales, Marketing, Consumer Insights & Technology.  Most recently, Heather was Chief Marketing Officer & President, International eCommerce for Stanley Black & Decker’s Global Tools and Storage division.  In her 13-year tenure at Mars Wrigley, Heather pioneered eCommerce in North America and subsequently built the first global eCommerce community, collaborating across 16 countries to drive 30%+ annual growth by shifting organizational mindset & embedding new digital capability.

About the Jean & Ric Edelman Fossil Park & Museum 

The Jean & Ric Edelman Fossil Park & Museum of Rowan University will transform lives by providing a unique opportunity to explore a remarkable site of scientific wonder. Visitors will embark on a personal, hands-on voyage of discovery in an extraordinary setting that bears witness to one of the most momentous events in our planet's history. By opening a window to the past, we imbue visitors with the thrill of scientific discovery as they develop a new appreciation for the preciousness of life that sustains our world today.

The museum will become a one-of-a-kind destination that both educates and entertains. The local community will gain a world-class cultural institution that will attract visitors from across the country and around the globe. The fossil park and museum will energize economic development in the region, elevate the prominence of Rowan University, and foster pride of place for Southern New Jersey. 

Globally Important Research : At the Jean & Ric Edelman Fossil Park & Museum, visitors travel back in time to when dinosaurs ruled New Jersey. Sixty-six million years ago, an asteroid struck the Earth, wiping out the dinosaurs and 75% of species. The fossil park’s 4-acre fossil quarry, set into a 123-acre property, is providing scientists with the best view ever into this pivotal, calamitous event that ended an Earth era, paving the way for the modern world as we know it. Over the past 13 years, fossil park founder, Dr. Kenneth Lacovara, and his team, have unearthed over 100,000 fossils from a 66-million years old bonebed in the quarry bottom, and have cataloged over 100 fossil species. 

A Rich Heritage : Surprising to many, New Jersey boasts a rich heritage of fossil discovery. In 1858, Hadrosaurus , the world’s first discovered nearly complete dinosaur, was found in Haddonfield, New Jersey. In 1866, the world’s first discovered tyrannosaur, Dryptosaurus , was unearthed just a mile from the fossil park. ( T. rex , found in Montana, would come later in 1905.) Many other new species of ancient creatures have been discovered in New Jersey, from Cretaceous beds running from Freehold southwest through Swedesboro. Although dinosaurs were first recognized from fragmentary remains in England, southern New Jersey can rightfully claim its place as the cradle of dinosaur paleontology. 

The Thrill of Discovery : Hands-on, authentic discovery is at the core of the Jean & Ric Edelman Fossil Park public experience. Above the research layer, there are areas designated for public digging. Nearly every child or grownup who visits the quarry to dig for fossils, finds a 65-million-year-old fossil, with their own hands, that they get to take home. Over and over, this has been a transformational experience for people. When they make a personal connection between themselves and deep time, and the place where they live and the Earth’s ancient past, they never again see the world, or their place in it, in quite the same way. Children seem to understand the authenticity of the experience. The shark tooth or ancient clam that they may dig up, is a real discovery. At that moment, they become explorers, voyagers, authentic discoverers—an experience that can set them on a new path. 

Sustainability : The core concept behind the Jean & Ric Edelman Fossil Park Museum is that we must learn from Earth’s deep past to guide our way into the future. The extinction of the dinosaurs serves as a cautionary tale for the multiple, simultaneous existential crises we face today. In the Hall of Extinction & Hope, visitors will confront the alarming facts about the unfolding climate and biodiversity crises. And they will learn why there is hope in the battle to save Earth’s atmosphere and biosphere, and that we all must act now to create the future that we all wish for our posterity. Finally, through a personalized RFID system, visitors will connect with sustainability programs and organizations, giving them a sense of agency and avenues through which they can make a positive difference.

Carbon Net-Zero and Sustainable Facility: The Jean & Ric Edelman Fossil Park Museum is an all-electric building, deriving its energy from renewable sources of electricity and on-site geothermal heating and cooling. 

At Edelman Fossil Park & Museum, we treasure the diversity of our planet's history and are committed to reflecting that diversity in our team. Edelman Fossil Park & Museum is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law.

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