Job Description

Join our team of dedicated professionals – lauded by military.com as a top employer in the Security industry. As an Eagle Eye agent, you will be part of a security detail responsible for protecting the commercial facilities and properties of one of our valued clients. As a Security Guard you will provide security for designated properties using as needed physical and verbal skills to subdue and or deescalate situations in the most effective and safe manner possible. We are looking for agents who are dedicated to doing their best in any task with moral fortitude and character and always displaying a high level of customer service. Security Guards should expect to encounter on a daily basis incidental contact and interaction with vendors, delivery services, contractors, employees, and executives. This position is located in Campbell, CA. Full-time.

DUTIES: This job description is intended to convey information essential to understanding the scope of the position; it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

The Agent will be required to perform a full range of security protection skills and services, including but not limited to:

• Greet, register and badge visitors;
• Receive/Direct deliveries;
• Adhere to Eagle Eye and Client directed SOP's;
• Project a highly professional manner at all times;
• Answer the phone professionally, responding to general questions, inquiries and transferring calls as needed;
• Respond to inquiries from internal and external persons regarding such information as: local services and local amenity information;
• Administer processes such as visitor and employee parking and issuance of temporary card keys, adhering to security procedures surrounding these tasks at all times;
• Frequent sitting, standing, or walking for long periods of time maybe required;
• Must be able to multitask and be a self-motivator;
• Must be able to utilize today's technology to provide daily reporting (Laptop/Monitor CCTV, cell phones, wireless);
• Maintain a high level of physical fitness and personal appearance
• Any other tasks related to the facility as directed the client or Eagle Eye staff

Previous experience with maintenance services is strongly desired as there may be times the agent is asked to perform tasks of this type on the property during shift hours.

To meet those tasks, we are looking for the following traits:

• Ability to adapt quickly to changing priorities;
• Proven problem-solving skills;
• Superior time management;
• Sound judgment under pressure and resolute in action;
• Exceptional written and oral communication skills;
• High Emotional IQ;
• A proactive, high degree of professionalism, responsibility, and maturity;
• Low-key, reliable, good moral character;
• Physically fit/maintain a clean and sharp appearance;
• Ability to operate Google Suite, Office, and basic electronic devices such as cell phones/tablets/computers
• PREFERRED EXPERIENCE:
• Corporate / Commercial Security

Schedule:

Monday to Friday 6am - 2pm

Requirements

• CA BSIS Guard Card;
• First Aid / CPR / AED
• Strong writing and interpersonal skills;
• Fluently read, speak, and write the English language;
• Firm understanding of local and state “Use of Force” laws;
• Must possess a valid driver license with a dependable mode of transportation;
• Must be at least 21 years of age;
• Candidates must pass companies background and reference checks, drug testing, and behavioral selection surveys;
• High School Diploma or equivalent, College Degree preferred.

Benefits

• $25-30/hr

• Benefits available for full-time employees;
• Vacation/paid time off;
• Medical/dental/life insurance;
• 401(k) w/ employer match
• PTO
• Sick Leave
• Professional Development

VETERANS PREFERENCE CREDIT:

• Veterans with honorable discharge, yes

PROOF OF LEGAL RESIDENCE:

Pursuant to the Immigration Reform and Control Act (IRCA) of 1986, all new hire applicants will be required to show proof of legal residence entitling them to work in the United States prior to becoming an employee of the District.

PHYSICAL REQUIREMENTS:

In general, the following physical demands are representative of those that must be met by an Security Agent to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow for certain ADA requirements.

• Must be able to see, hear, speak and write clearly to communicate with employees and/or other customers;
• The employee is required to hear conversations in noisy environments;
• Ability to twist, turn, bend, stand, climb stairs and walk as required to perform the duties associated with functioning as a security officer
• Ability to squat, kneel and crawl as needed;
• Occasional pushing/pulling/carrying/lifting of objects; may be up to 50 lbs and include climbing stairs;
• Ability to stand, sit, or walk for extended periods;
• Ability to use hands to handle, hold or feel objects, tools, or controls, reach with arms, and talk or hear;
• Normal vision is corrected by using glasses and/or contacts for normal reading and viewing abilities. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus;
• May occasionally be required to work outdoors in inclement weather;
• May be required in some positions to have sufficient dexterity, mobility, and physical ability, and stamina to restrain individuals from following established guidelines and sufficient mobility to respond to clients’ needs;
• May experience occasional confrontational situations where “Use of Force” and escalation of force may be required

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