Virtual Customer Assistant Job at Valize, Princeton Junction, NJ

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  • Valize
  • Princeton Junction, NJ

Job Description

This is a remote position.

We are seeking a dedicated Virtual Customer Assistant based in the United States to join our team! In this role, you will assist customers by providing product and service information, troubleshooting technical issues, and delivering exceptional customer support.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services


Requirements


  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills


Benefits


  • Vision Insurance
  • Medical Insurance
  • Retirement
  • Paid Time Off
  • Life Insurance
  • Dental Insurance


Job Tags

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