Job Description

About the Job:

This is a full-time, salaried role based in Boston. Employees are expected to work in-office Monday - Thursday, Friday is optional WFH.

Wayfair is seeking an experienced Visual Presentation Specialist to join our team. The Visual Presentation Specialist will work closely with Visual Leaders across all physical retail brands to support and implement visual merchandising initiatives. These initiatives will include seasonal merchandise changes, creative installs, signage and marketing rollouts and more.

The ideal candidate will have a track record of success in retail/visual presentation across multi-units, and will demonstrate an ability to confidently conduct and improve existing processes and influence home office and field teams to meet deadlines and collaborate toward a common goal. Comfortability with working in both store and corporate environments will be required to translate visual strategies into successful execution.

As Physical Retail is a new and growing team at Wayfair, the Visual Presentation Specialist will need to collaborate with many partner teams, continuing to optimize processes as we grow and scale. It will require flexibility and a scrappy, roll-up-your-sleeves mentality to succeed. This role will focus primarily on supporting Wayfair’s physical retail store presentation styling across an expanding store fleet.

What You’ll Do:
Primary responsibilities include, but are not limited to:

In partnership with VM leads, support and execute overall visual merchandising strategies within retail labs and stores, ensuring strategy is in line with brand priorities to deliver a consistent omni-channel experience.
Support timelines and processes for seasonal visual merchandising milestones across virtual and physical presentations, both in the mock and real stores.
Support seasonal product placement strategy and execution in stores by implementing effective displays and shopping experiences to increase traffic, drive sales, and foster customer satisfaction.
Develop the approach to styling and architectural elements of all vignette work across furniture and home improvement departments (including kitchen and bathroom.)
Oversee the in-season presentation management in stores to react to product sell through, inventory levels, out-of-stocks and spatial constraints to drive executional consistency across the fleet.
Assist in integrating seasonal marketing strategy into physical retail experience.
Partner with Visual Communications, Merchandising, and Learning & Development teams to deliver VM training (standards guide, floorset direction, VM styling guardrails) to the field.
Liaise with internal partners; including Merchandising, Marketing, Promotion, Operations, and Planning/Allocations.
Keep abreast of industry and market trends, competitive set, research lifestyle and design trends that will inform the merchandising strategy and keep each brand competitive and relevant in our ever evolving retail landscape.
Test, learn, and evolve visual solutions and compare results.
Support new store openings.

What You’ll Need:
Physical retail experience required, with preferred experience in supporting New Store Openings (NSOs) and an entrepreneurial spirit.
4+ years of visual merchandising experience and/or interior design
Passion for home decor trends
Able to collaborate across the organization to achieve objectives
Strong multi tasking and time management skills
A positive attitude and a willingness to learn
Adaptability to organizational changes
High degree of integrity and confidence in one’s abilities
Evidence of “scrappy startup execution” and a “get it done” attitude when time is tight and stakes are high
Thrives in a high-growth, ambiguous environment
Proficiency in Excel and/or comfortability using Google Workspace and Slack
Able to lift 40 lbs
Travel required



Massachusetts Applicants : I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice ( If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

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